Senior Technical Program Manager
Amazon
Senior Technical Program Manager
Amazon
Sells products online and rents cloud computing
Do you want to help millions of customers in Latin America get fair, simple and transparent credit? Amazon's 1P Lending team is looking for a Technical Program Manager (TPM) to drive our lending programs in Brazil and Mexico.
You will own complex, cross-team programs that bring Amazon's own lending products to market and help them grow. These programs cover customer onboarding, credit decisioning, loan servicing, repayments, and integration with local partners and regulators. You will be the connection between engineering teams in São Paulo and India and business partners in Brazil and Mexico, turning ambiguous goals into clear plans and launches.
This role sits where technology, financial products and regulation meet. You'll work with Engineering, Product, Risk, Finance, Legal and Compliance to keep large initiatives on track, move fast where it's safe, and make sure every launch meets the bar that financial services require.
We're looking for a technically strong, high-ownership program leader. You should be able to understand system architecture, ask the right questions of engineers, spot risks early, and drive results across countries and time zones.
Key job responsibilities
Own programs from start to finish: Plan and run lending programs for Brazil and Mexico, from defining requirements through launch and post-launch review.
Work across geographies: Coordinate engineering teams in São Paulo and India and business partners in Brazil and Mexico. Align roadmaps, dependencies and timelines across time zones.
Bring technical depth: Work with engineers and SDMs on system design, integration plans and technical trade-offs. Find architectural risks and dependencies before they become blockers.
Turn regulation into delivery: Partner with Legal, Compliance and Risk to turn local regulatory requirements (for example from BACEN and CNBV) into technical plans, deliverables and audit-ready launches.
Manage risks and dependencies: Proactively find, track and reduce risks across teams. Escalate clearly and early, and push decisions forward in ambiguous situations.
Set up ways of working: Create and improve the planning, release, launch-readiness and reporting processes the team uses to deliver at scale.
Communicate with leaders: Write clear status updates, narratives and business reviews for senior leaders. Give honest views on progress, risks and trade-offs.
Keep improving operations: Drive programs that improve system reliability, security, compliance and the customer experience after launch.
A day in the life
On a given day you might:
Run a launch-readiness review for a new credit product in Mexico.
Sync with engineering teams in India on a shared dependency.
Work with Legal and Compliance to scope a new regulatory requirement in Brazil.
Review a design doc with an SDM to understand the trade-offs and their impact on the timeline.
Write a status narrative for senior leaders.
You'll split your time between technical program execution, working with stakeholders and improving how the team delivers.
- 5+ years of technical product or program management experience
- 7+ years of working directly with engineering teams experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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Amazon runs the largest online store in the United States and rents cloud computing to businesses and governments through Amazon Web Services. AWS pioneered renting computing power over the internet, and Amazon built its own delivery network to get orders to customers quickly. Shoppers buy from Amazon and from independent sellers on its store, and Prime members pay a subscription for fast free shipping, streaming video and music, and other perks. AWS rents out computing power, storage, databases, and AI tools so companies can run software without owning servers, and Amazon also makes Kindle e-readers and Echo speakers with the Alexa assistant. Jeff Bezos founded Amazon in 1994, and it is based in Seattle, Washington.
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