Pharmaceutical Key Account Manager

Job Description

The Pharmaceutical Key Account Manager (PKAM) is responsible for driving growth, increasing account penetration, and expanding Miltenyi Biotec's presence within assigned strategic biopharma accounts. Working directly with the Global Key Account Manager (GKAM), the PKAM translates global account strategies into local execution, creating opportunities and accelerating adoption of Miltenyi Biotec's technologies, workflow solutions, and services.

Key Responsibilities

• Execute site and country-level account plans aligned with the GKAM-led global account strategy. Drive revenue growth by identifying, qualifying, and converting new business opportunities within assigned accounts. Serve as the primary commercial lead for local account engagement and execution.
• Build strong relationships with stakeholders, influencers, and decision-makers across research, translational, clinical, and manufacturing environments. 
• Position differentiated workflow solutions that address customer needs and support long-term account growth. Create demand through consultative, value-based selling and a challenger mindset. 
• Develop and leverage account intelligence, including stakeholder mapping, competitive insights, and opportunity planning. Manage pipeline development, forecasting, commercial proposals, and account performance and identify and escalate risks, barriers, and strategic opportunities in collaboration with the GKAM.
• Partner with Field Application Support and cross-functional teams to deliver customer success and maximise commercial impact.

Qualifications

• Bachelor's degree in life sciences, business, or a related field (advanced degree preferred)
• 5+ years of commercial experience in life sciences, biopharma, biotechnology, or diagnostics with proven success in new business acquisition, account growth, and complex solution selling.
• Strong stakeholder management, presentation, communication, and negotiation skills. Ability to influence across matrix organisations and collaborate effectively with cross-functional teams.
• Strong commercial acumen, customer focus, and strategic thinking. Self-motivated, results-oriented, and comfortable operating in a dynamic environment.
• Scientific understanding of biopharma workflows; Cell and Gene Therapy experience is desirable.
• Willingness to travel extensively and visit clients within assigned territories.

Additional Information

What we offer

• Diversity: International teams and cross-border intercultural communication
• Room for creativity: It’s the most clever solution that we always strive for
• Miltenyi University: A clever mind never stops learning, take advantage of our in-house Training Academy

Contact us
If you have the skills and qualifications for this position, please use the link to send us your details (application letter, curriculum vitae, references and certificates). Please give us an idea of when you can start and the kind of salary you are looking for, outlining why you have applied.