Physical Security Technician
Posted on 11/30/2023

10,001+ employees

Online home goods retailer
Company Overview
Wayfair's mission is on a mission to help everyone, anywhere create their feeling of home. Wayfair is an online retailer that offers a wide selection of home furnishings and decor.
Consumer Goods

Company Stage


Total Funding





Boston, Massachusetts

Growth & Insights

6 month growth


1 year growth


2 year growth

Cambridge, MA, USA
Experience Level
Desired Skills
IT & Security
  • Bachelor’s Degree OR equivalent in an area of study relevant to this position OR 5 years of experience of increasing responsibility related to security technology required
  • Ability to work in office 4 days per week required
  • Ability to travel ~30% of the time required
  • Proficiency with physical security design, development, and implementation required
  • Strong reputation for honesty, integrity, and professionalism, including an ability to maintain confidentiality required
  • Sound business skills such as communication, critical thinking, budgeting, time management and good decision-making ability in an ambiguous, rapidly changing environment required
  • Must be able to work/stand/walk in a variety of weather, temperature, terrain and noise conditions for shifts up to 10 hours required
  • Must be able to lift and hold 15 pounds required
  • Schedule flexibility required (working hours and travel vary across multiple shifts as the needs of the business change and in response to emergencies and system maintenance)
  • Strong experience with Exacqvision, and Lenel Onguard preferred
  • Technical knowledge of computer hardware and networking preferred
  • Support physical security standards as they relate to security devices; CCTV, card access and alarms.
  • Implement and support the installations of security devices at all Wayfair locations and retrofit improvements at existing locations (incl. programming, mapping, and device provisioning).
  • Collaborate with Global Safety & Security team members and create action plans to improve visibility and protection.
  • Assist Global Safety & Security team to achieve desired results as they relate to physical security standards.
  • Suggest policies and procedures for the design, approval and use of all physical security devices utilized globally.
  • Assist in post-theft incident analysis to help identify gaps and make recommendations.
  • Stay current with innovative and emerging technologies that can enhance security standards at Wayfair.
  • Earn trust through regular communication with management on status, threats, risk mitigation and improvement options.
  • Partner cross-functionally with all levels of Global Safety & Security and other functional areas as assigned.
  • Maintain effective working relationships with external partners such as regulatory agencies, industry security vendors and suppliers.
  • Provide supportive feedback and coaching throughout the year to help management achieve security performance objectives.
Desired Qualifications
  • Strong experience with Exacqvision, and Lenel Onguard
  • Technical knowledge of computer hardware and networking