Data Analyst

Job Description

Primary Responsibilities

As a team member, you may carry out various activities: 

Sample Registration and Review: 
Enter client job information and register samples associated with work/test codes. 

Administrative Data Entry: 
Perform basic data entry tasks (e.g., entering new client information into the database); data cleanup (e.g., updating client records); retrieval and formatting of data for later use; etc. 

Billing Support: 
Generate invoices for clients; reconcile payments with corresponding invoices; follow up and notify clients regarding overdue payments. 

Report Preparation: 
Prepare laboratory reports or other types of reports. 
Manage and present reports as trained and assigned in a Laboratory Information Management System (LIMS) or other database system to ensure accuracy of the information in reports. 

Sales Support: 
Prepare quotations; enter client data into the CRM system; maintain CRM records; conduct client research; etc. 

Specific Responsibilities

• At all times, complies with SGS Code of Integrity and Professional Conduct. 

• Performs other data quality verification functions as assigned in the future. 

• Provides reports documenting reviews and changes where required. 

• Ensures lab deadlines are met and the RBS Team Coordinator (or section Lab Manager in their absence) is notified immediately if the turnaround time specified cannot be met. 

• Adopts and supports specific operational improvement activities as communicated by the RBS Supervisor. These projects will focus on the improvement of quality and efficiency. 

• Looks for efficiency gains in your section by being aware of new technologies and reviewing existing procedure. 

• Able to respond to technical queries. 

• Participate in scheduled weekly or monthly meetings with team members, laboratory affiliates, and supervisors as needed to ensure that immediate and ongoing issues are addressed. 

• Performs other related duties as may be assigned either in support of departmental goals or for his/her personal or professional training, education or development as programmed by his/her immediate superior. 

• Ensures work area in RBS is kept clean and presentable at all times. 

• Remains familiar with SGS quality assurance procedures. 

• Complies to all SGS QHSE and HR policies and procedures. 

Qualifications

Additional Information

• Hybrid work arrangement may differ depending on affiliate country, should be amenable to be onsite for 2 to 6 months.