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Hello Fresh

Meal-kit delivery service with subscriptions

Maintenance Planner/Scheduler

Facilities ManagementPosted on Nov 13
Full-timePhoenix, AZ, USAIn-person

About the Job

Requirements

  • At least five years of progressive experience in a maintenance environment, preferably with planning and scheduling.
  • A high school diploma or equivalent education or experience.
  • Experience with material handling equipment systems and a basic understanding of their installation, operation, and general maintenance best practices.
  • Proficient or advanced knowledge of computerized maintenance management systems, preferably FMX and/or Fiix.
  • Proficiency with standard office administrative software, including document, spreadsheet, and slide presentation software such as Microsoft Office or Google Workspace.
  • Proficiency reviewing data for accuracy, anomalies, and trends, and discussing findings with maintenance leadership.
  • Ability to read and understand drawings, schematics, and diagrams.
  • Ability to work in cold environments.

Responsibilities

  • Forecast preventive maintenance work and balance daily workload allotments based on available labor and material resources.
  • Review incoming maintenance requests and, with assistance from site technicians or management as needed, evaluate criticality, work scope, and required resources.
  • Evaluate equipment or request scope and document job requirements in clear, concise, and descriptive job plans.
  • Evaluate safety hazards and personal protective equipment requirements to account for the safety of maintenance staff and building associates.
  • Estimate required labor, materials, and tools, and ensure their availability before scheduling; gather relevant documentation, such as drawings and manuals, and include it in the job package.
  • Request assistance from technicians or site maintenance management as needed.
  • Work with the site inventory specialist or site leadership to ensure required parts are kitted and booked against the appropriate work request before scheduling.
  • Coordinate with site operations and maintenance leadership to schedule work and inform impacted parties; communicate and coordinate any adjustments.
  • Regularly review and report the work backlog to management to support on-time completion of work requests and predictive and preventive maintenance tasks.
  • Review downtime data and potential warranty issues, and escalate potential issues to site maintenance leadership and, for part warranty issues as needed, the inventory specialist.
  • Verify equipment records and metadata by auditing equipment lines against computerized maintenance management system equipment lists, ensuring assets are correctly identified and located in the system.
  • Create and enroll new equipment in the computerized maintenance management system and ensure metadata is complete.
  • Work with site maintenance leaders and technicians to continuously improve the planning process and job plans.
  • Collaborate with other planner/schedulers across the network to share best practices and experiences and educate one another.
  • As requested, participate in training new maintenance, repair, and engineering staff; assist business operations leaders with proper computerized maintenance management system use; and help launch new buildings.

Desired Qualifications

  • Planning and scheduling experience in a maintenance environment is preferred.
  • Experience with FMX and/or Fiix computerized maintenance management systems is preferred.

About the Company

Hello Fresh

Meal-kit delivery service with subscriptions

HelloFresh provides meal kits that deliver fresh, pre-portioned ingredients and chef-curated recipes to customers’ doors through a subscription service. Customers choose from a weekly menu of meals and dietary options (vegetarian, low-calorie, family-friendly), select their delivery day, and receive ingredients and step-by-step instructions to cook at home. The service eliminates meal planning and grocery shopping and can be flexibly managed—subscribers can skip weeks or cancel anytime. The company differentiates itself with a broad, customizable menu, focus on fresh produce and sustainable sourcing, and convenience for busy households. Its goal is to make home cooking easy, healthy, and accessible while providing flexible, affordable meal options.

Company size
10,001+
Company stage
IPO
Headquarters
Berlin, Germany
Founded
2011

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