Senior Manager
Chubb
Senior Manager
Chubb
Global property & casualty insurer
Role Purpose
The Senior Manager, Sales Channel Growth Partner is a newly established position created to support sales transformation and strategic channel change initiatives across Chubb Life Hong Kong. The incumbent will serve as a strategic catalyst, responsible for building future-ready capabilities, accelerating sales channel expansion, and functioning as a trusted partner to line management on talent and growth strategies across key distribution segments, including MCV, Wealth, and High Net Worth (HNW).
Key Responsibilities
Sales Transformation & Channel Strategy
Drive and support the execution of sales transformation initiatives, including structural changes, channel redesigns, and distribution capability upgrades.
Identify gaps and opportunities within the current sales channel model and propose scalable, future-oriented solutions aligned with organizational strategy.
Collaborate with Agency, Broker, HNW, and Wealth leadership to ensure full alignment of growth strategies across all distribution channels.
Capability Building
Serve as an internal consultant to line managers on overseas talent strategies for MCV, Wealth, and HNW distribution initiatives.
Oversee the end-to-end agent and advisor acquisition process, encompassing sourcing, assessment, onboarding, and capability development.
Support on onboarding and capability-building programs for incoming sales talent across relevant channels.
Sales Channel Compensation
Design and optimize market-competitive sales incentive schemes across all channels, ensuring alignment with business KPIs and clear reward differentiation to drive high performance.
Monitor competitor incentive models and market trends to ensure compensation remains competitive and effective at retaining top-tier sales talent.
Administer the end-to-end plan lifecycle, including sales target setting, performance calculation, and payout validation to ensure accuracy and governance.
Stakeholder Management & Advisory
Act as a key interface between the HR function and front-line sales leadership to ensure alignment between people strategies and business priorities.
Provide expert counsel to senior leaders on headcount planning, role design, and workforce readiness in support of channel growth objectives.
Partner with the HR function on workforce analytics, talent pipeline tracking, and structured management reporting.
Liaise with the Distribution Compensation team to support ongoing governance of compensation plans, transitions, or structural changes if any.
Change Management
Lead or co-lead cross-functional projects relating to organizational design planning, manpower review, new market entry, and agent productivity enhancement.
Qualifications & Requirements
8 to 12 years in distribution management, sales channel partnering roles within financial services or insurance
Deep and demonstrating understanding of life insurance distribution channels, including Agency, Broker, Wealth, HNW/MCV
Demonstrated experience in designing and managing distribution compensation schemes within insurance or financial services; solid understanding of corporate compensation frameworks or benefits design; ability to apply compensation principles to distribution talent decisions.
Strategic thinking, executive stakeholder management, project management, and change leadership
Commercially minded, structured, proactive, resilient, detail-oriented, and able to balance strategic thinking with hands-on execution
Excellent written and verbal communication skills, with the ability to prepare clear management materials and present insights confidently to senior stakeholders
Fluency in English, Cantonese, and Mandarin is required
Bachelor’s degree of above in Business Administration, or a related discipline
Chubb is the world’s largest publicly traded property and casualty insurer, offering commercial and personal insurance, reinsurance, life and health products across 54 countries. It underwrites policies by evaluating risk, pricing premiums, and paying claims fairly and promptly when covered events occur. Its breadth of products, extensive distribution, and strong financial position distinguish it from competitors and enable it to serve diverse clients globally. Its goal is to help people and businesses manage risk with clear policy terms and reliable financial protection.
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