Inside Sales Representative

Description

Biote Medical is the world leader in hormone optimization and we are adding to our team! We partner with providers to take a complete approach to healthier aging through patient-specific bioidentical hormone replacement therapy and the only nutraceutical line created specifically to support hormone health.

This position will sit at our Irving, TX home office and work a hybrid schedule (M-W in office, Thursday and Friday remote). We're looking for someone with a passion for changing healthcare who wants to be in a hands-on and engaged position working within a dynamic and collaborative sales team.

You must be located in DFW area to be considered.

The ISR is responsible for proactive outreach, monthly engagement, and strategic upselling of Biote’s core hormone optimization solutions as well as complementary offerings such as Nutraceuticals and BioteRx. This role requires a consultative approach, CRM discipline, and close coordination with cross-functional teams to drive retention, education, and incremental growth.

Essential Functions

• Conduct high-volume outbound calls and monthly touchpoints across assigned accounts to maintain engagement and identify upselling opportunities.
• Clearly communicate Biote’s value proposition, including hormone optimization, Nutraceuticals, and BioteRx offerings.
• Maintain detailed records of all interactions in the CRM; manage lead pipelines, track outreach cadence, and document progress.
• Pursue other strategic outreach opportunities, such as New Product Launches.
• Meet or exceed weekly activity goals, monthly touchpoint targets, and upsell conversion metrics.
• Collaborate with field sales, marketing, and customer experience teams to align messaging and territory priorities.
• Maintain professionalism, product knowledge, and compliance with Biote’s internal protocols and industry standards.

Required Education and Experience

• Bachelor’s degree preferred but not required.
• 1–3 years of experience in outbound sales, business development, or tele-sales.
• Experience in medical, biotech, or healthcare sales is a plus.

Knowledge, Skills, and Abilities

• Strategic thinking and ability to understand business needs/goals.
• Excellent phone communication, interpersonal, and follow-up skills.
• CRM proficiency required (Dynamics, Salesforce, HubSpot, or similar platforms).
• Self-motivated and driven to meet activity-based and sales goals.
• Persuasive and resilient business development/growth in prospecting conversations.
• Ability to overcome objections and educate providers/staff.
• Comfortable making 20-40 calls per day.
• Curious and quick to learn technical language and healthcare topics, understand clinical processes.
• Collaborative mindset with a focus on shared team success.
• Professional, empathetic, and able to build provider trust, remotely.

Strategic Impact

• This role is designed to maximize the value of Biote’s long-tail practitioner base. By maintaining consistent monthly engagement and promoting Biote’s full suite of solutions, ISRs help ensure retention, education, and incremental revenue growth across a critical segment of the business.