D365 Functional Consultant

Job Description

Join us as a D365 Functional Consultant and help shape how Microsoft Dynamics 365 supports our Retail business. 

Working closely with business stakeholders, you’ll translate business needs into practical D365 solutions that improve processes, increase efficiency and deliver genuine business value.

You’ll combine your understanding of D365 with strong stakeholder engagement and business knowledge to continuously improve our existing environment and support the successful adoption of new functionality.

If you’re a collaborative D365 professional who enjoys solving problems, improving processes and delivering solutions that make a difference, this could be a great next move. You can be based in Adelaide or Melbourne

This role participates in an on-call roster, remunerated through a Viva Energy dislocation allowance

Responsibilities & Requirements

Gather Business Requirements

• Conduct workshops with stakeholders
• Analise business processes and identify improvement opportunities
• Assist with documenting business requirements

System Configuration and Design Solutions

• Configure D365 modules to meet business requirements
• Recommend best practices and standard D365 functionality
• Prepare Functional Design Documents (FDD’s)

Continuous Improvement

• Identify opportunities to optimise business processes
• Recommend new D365 features and enhancements
• Support system upgrades and release management
• Perform unit testing and support business users with User Acceptance Testing (UAT)

Qualifications

• Proven experience as a Microsoft Dynamics 365 Functional Consultant.
• Experience configuring D365 applications

• Experience gathering, analysing, and documenting business requirements.
• Experience preparing Functional Design Documents (FDDs) and supporting end-to-end solution delivery.
• Experience supporting testing activities, including Unit Testing and UAT.
• Strong analytical and problem-solving capabilities.
• Strong stakeholder engagement, facilitation, and communication skills.

Nice to Have

• Degree qualification in Information Technology or related discipline.
• Microsoft Dynamics 365 Functional Consultant certification.
• Experience with Azure DevOps.
• Exposure to Microsoft Power Platform, including Power Apps and Power Automate.
• Experience working within Retail, Convenience, Supply Chain, or Logistics environments

Additional Information

We welcome applicants from diverse backgrounds including Aboriginal and Torres Strait Islander people and encourage and support diversity in our traditional and non-traditional roles.

You must hold full Australian working rights to be considered for this role. Unfortunately, Viva Energy is unable to offer visa sponsorship for this position. Applicants must have unrestricted rights to work in Australia.

Please note: This role is being sourced through Viva Energy Australia, therefore we will not be accepting applications via external recruitment agencies.

Applications Close 20 November 2026