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Children's Institute

Supports children's emotional well-being and education

Community Services Care Coordinator

Case Management & AdvocacyConfirmed live in the last 24 hours
Full-timeLos Angeles, CA, USA$26.75 - $32.10

About the Job

Requirements

  • One year of community-based direct service experience working with families who experienced violence or trauma.
  • A bachelor's degree in a human service industry, or four years of experience directly working with severely emotionally disturbed children and their families under the direct oversight of contracted services by the Department of Mental Health or Department of Children and Family Services.
  • A valid driver's license and state-required auto insurance.
  • Ability to handle confidential information and protect patient privacy, including safeguarding protected health information and limiting its use and disclosure to authorized individuals and entities.
  • Ability to participate in, conduct, and sustain performance quality improvement activities according to the designated role and responsibilities.
  • Sensitivity to the service population's cultural and socioeconomic characteristics.
  • Verbal and written communication skills.
  • Punctual and dependable attendance.
  • Intermediate knowledge of computer programs in a Windows environment, including Word, Excel, and email.
  • Proficiency with an Electronic Health Records System.
  • Required training includes New Hire Orientation, Sexual Harassment Prevention Training, and Child Abuse Prevention/Mandated Reporter Training.
  • Required travel exceeding 50% of the time.

Responsibilities

  • Engage community members and families with empathy and compassion following an incident of violence.
  • Identify client needs, provide community referrals to clients and others, and coordinate services with other providers.
  • Assist clinicians in providing appropriate services, including linkage, coaching, and skill-building.
  • Develop and maintain effective communications with appropriate stakeholders.
  • Establish and maintain rapport and effective working relationships with children and families, and work cooperatively within CII and community resources.
  • Ensure accurate and timely completion of program-required outcomes and reports.
  • Develop and maintain knowledge of service standards and policies stipulated by contracts, licensing, and other governing bodies.
  • Advocate on behalf of clients with other agencies and government programs to help them receive needed services.
  • Participate in initial intake interviews to gather information and complete required initial paperwork.
  • Set up and maintain related files and documentation in compliance with policies.
  • May conduct regular home visits to determine client needs and provide training, guidance, and support to families.
  • May participate as part of a multidisciplinary team to develop and implement service plans.
  • May help facilitate group sessions.
  • Perform other duties and special projects as assigned.

Desired Qualifications

  • Spanish/English bilingual ability.

About the Company

Children's Institute

Supports children's emotional well-being and education

Children's Institute helps children and families in Los Angeles achieve emotional well-being and educational success, serving about 30,000 people each year. It operates in underinvested communities like Echo Park, Watts, Compton, and Long Beach, delivering programs that support mental health, education, and family needs to create pathways to economic mobility and lifelong health. The organization weaves equity and inclusion into its decisions, workforce, and programs, and pursues long-term community impact rather than short-term gains. Its goal is to reduce inequities and enable every child and family to reach their full potential by providing evidence-based services, support networks, and access to opportunities.

Company size
501-1,000
Company stage
Grant
Total funding
$100K
Headquarters
Bellflower, CA
Founded
1906

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