Cullinan Holdings

Diversified tourism, leisure, and marine provider

Junior/Intermediate Inbound Reservations Consultant

Operations & LogisticsConfirmed live in the last 24 hours

Full-timeCape Town, South AfricaNo salary listedIn-person

About the Job

Requirements

Previous experience in inbound travel, reservations, or a similar role.
Destination, services, and logistical knowledge of South and Southern Africa.
Experience with a reservations system.
A Grade 12 qualification.
Ability to work under pressure and meet deadlines.
Excellent communication and organisational skills.
A proactive, solutions-driven mindset.
Passion for delivering outstanding customer and guest experiences.

Responsibilities

Manage FIT and group bookings from initial enquiry through final documentation and invoicing.
Coordinate with suppliers, including accommodation, transport, guides, meet and greet, and activities.
Load bookings accurately and on time into the reservations system.
Prepare and issue operational documentation, including rooming lists, vouchers, itineraries, and service confirmations.
Monitor bookings for accuracy and completeness, ensuring all services are correctly scheduled.
Liaise with guides and suppliers to ensure smooth on-the-ground delivery.
Action amendments and reconfirmations, and address pre- and post-travel queries.
Ensure compliance with internal procedures, deadlines, and quality standards.
Provide support to broader operations as required.

Desired Qualifications

A qualification in Tourism is highly advantageous.

Junior/Intermediate Inbound Reservations Consultant

Cullinan Holdings · Cape Town, South Africa · Full-time · Posted 2026-07-28

Workplace: on_site

Department: African Diamond

Description

African Diamond is one of Southern Africa’s leading travel companies, specialising in the Turkish market. Our expert services include tailor-made packages for groups, meetings, large-scale events, incentive travel, conferences, and special occasions. We pride ourselves on delivering innovative African travel solutions and experiences with a personalised approach and attention to detail.

This is your opportunity to grow your career in a fast-paced, dynamic environment where no two days are the same.

We are pleased to invite applications to join the African Diamond team in Cape Town and help turn dream itineraries into seamless travel realities.

This is a fantastic opportunity for a detail-oriented and service-driven individual looking to grow their career in inbound travel, working within a dynamic environment focused on delivering exceptional travel experiences.

Your Role

Responsible for FIT and Group bookings from initial enquiry to final documentation and invoicing
Coordinate with suppliers, including accommodation, transport, guides, meet and greet, and activities
Accurate and timely loading of bookings into the reservations system
Prepare and issue operational documentation, including rooming lists, vouchers, itineraries, and service confirmation
Monitor bookings for accuracy and completeness, ensuring all services are correctly scheduled
Liaise with guides and suppliers to ensure smooth on-the-ground delivery.
Action amendments, reconfirmations, and address pre-and post-travel queries
Ensure compliance with internal procedures, deadlines, and quality standards
Provide support to the broader operations where required

Requirements

Previous experience in inbound travel, reservations, or a similar role
Destination, services, and logistical knowledge of South and Southern Africa
Reservations system experience
Excellent communication and organisational skills
Ability to work under pressure and meet deadlines
A proactive, solutions-driven mindset
Passion for delivering outstanding customer and guest experiences Grade 12 qualification. A qualification in Tourism will be highly advantageous.

Apply

Apply at Cullinan Holdings

About the Company

Cullinan Holdings

Diversified tourism, leisure, and marine provider

Cullinan Holdings operates in South Africa as a diversified group focused on tourism, leisure, and marine sectors with a long family‑centric heritage dating back to 1901. It delivers services through its member companies in tourism experiences, leisure activities, and related hospitality, emphasizing strong service, supplier partnerships, and community engagement. Its differentiators include a 120+ year heritage, a family culture, and enduring relationships with suppliers, employees, and local communities. Its goal is to grow and sustain a leading presence in South Africa’s tourism, leisure, and marine sectors by leveraging its heritage and partnerships to offer reliable, community‑oriented experiences.

Company size: 51-200
Company stage: IPO
Headquarters: Rosebank, Australia
Founded: 1901

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