Business Operations Associate
About the job
- Two to four years of sales or customer service experience.
- One to two years of experience in an analytical role such as consulting, banking, marketing, or analytics.
- Ability to communicate effectively with customers via phone, text, and email.
- Ability to improve processes and learn new systems quickly.
- Spreadsheet proficiency.
- Ability to help generate new and more efficient processes.
- Strong writing ability.
- Conduct daily tours both in person and virtually.
- Communicate with customers via phone, text, and email.
- Set up and host community events.
- Resolve customer concerns or escalate them through the proper channel.
- Proficiency in other spoken languages.
- Being a San Francisco native.
About the company
HomeShare is a co-living marketplace that helps people find affordable housing in expensive urban areas by connecting compatible housemates to share living spaces. It enables room splitting and converting spaces to maximize affordability, and its matching process considers personality and lifestyle preferences to support harmonious shared living. Its target audience includes students and city residents seeking lower-cost options in cities like San Francisco. The platform addresses rising urban housing demand by making efficient use of existing housing stock and fostering a community-oriented shared living model. Overall, HomeShare aims to lower the financial burden of city living while creating sustainable, roommate-based housing solutions.
Company Size
1-10
Company Stage
Seed
Total Funding
$5.7M
Headquarters
San Francisco, California
Founded
2016
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Simplify's Take
What believers are saying
- The model directly targeted San Francisco affordability, a persistent pain point.
- Its algorithmic roommate matching reduced friction for students and young professionals.
- Landlord partnerships created supply access that pure peer-to-peer roommate apps lack.
What critics are saying
- HomeShare shut down in April 2019 after financing failed and layoffs hit.
- Tenant backlash followed abrupt payment changes, deposit disputes, and partition refund demands.
- The company’s existential risk already happened: operations ceased, eliminating any recovery path.
What makes HomeShare unique
- Founded in 2016, HomeShare matched roommates using personality and lifestyle data.
- It converted apartments into micro-units, selling affordability through higher bed density.
- It partnered with landlords like Equity Residential, Sares-Regis, and Fairfield Residential.
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Benefits
- Health Insurance
- Vision Insurance
- Dental Insurance