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Atrium Health

Operates hospitals and care network

Food Service Aide

Culinary & Kitchen ProductionConfirmed live in the last 24 hours
Part-timeDowners Grove, IL, USAIn-person

About the Job

Requirements

  • Must be at least 16 years of age.
  • Must speak and write English.
  • Must have good communication skills and good math skills.
  • Must be able to work on their feet for the entire shift and rotate positions throughout the area.
  • Must be able to rotate shifts between 6:30 AM and 8:30 PM.
  • Must be able to lift and push 25 pounds. For patient lifts over 35 pounds, or when a patient cannot assist, use patient-handling equipment with at least one other associate when available.
  • Must follow the dress code, including wearing hairnets and non-skid shoes.

Responsibilities

  • Perform warewashing for the department meal service program in accordance with department policy and Board of Health regulations.
  • Complete warewashing within established timeframes and store serving ware, including china, trays, and flatware, to meet the operational needs of individual areas.
  • Wash and sanitize pots and pans in accordance with department procedures and Board of Health regulations, and keep the dishmachine clean and sanitized.
  • Prepare patient meals and nourishments that meet prescribed diet orders and customer expectations.
  • Assemble meal trays accurately, maintain tray appearance, and adhere to infection control standards.
  • Use A.I.D.E.T. and service recovery practices to address customer concerns within the position’s scope.
  • Collaborate with hospital departments and fellow associates to meet customer service expectations and follow the Behaviors of Excellence.
  • Assemble and deliver unit supply items and complete corresponding paperwork.
  • Follow hospital and Health Department safety, sanitation, and infection control procedures.
  • Restock assigned areas as needed and remove garbage and food waste containers in accordance with department policy and Board of Health regulations.
  • Perform daily and special cleaning assignments in accordance with department policy and Board of Health regulations.
  • Participate in the department’s Performance Improvement Plan, establish individual development goals, and contribute to initiatives that improve processes, results, and customer satisfaction.
  • Attend area in-services, training, orientation sessions, meetings, and the annual Safety Fair; complete assigned online safety modules, including Business Conduct and HIPAA.
  • Deliver and retrieve patient trays within designated timeframes to support warewashing workflow.
  • Visit patients on assigned units to assist with ordering and timely tray pickup, using A.I.D.E.T. and proper infection control practices; accurately document patient fluid and meal intake.
  • Act as a positive role model for peers and associates and assist with training new associates as needed.

About the Company

Atrium Health

Operates hospitals and care network

Atrium Health is a nonprofit health system serving the southeastern United States with a network of hospitals, clinics, and care sites. It offers primary care, specialty care, rehabilitation, and cancer treatment across more than 1,400 locations, including 40 hospitals. Patients use MyAtriumHealth, a digital portal for scheduling and paying bills, and some care is delivered at home through programs like Levine Children’s. Its goal is to provide accessible, coordinated healthcare across its region while supporting patients with digital tools and broad services, differentiating itself by scale, nonprofit mission, and home-based hospital-level care.

Company size
10,001+
Company stage
Grant
Total funding
$31.6M
Headquarters
Charlotte, NC
Founded
1940

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