Business Manager

5-6 month contract role

At ING, we believe banking should make life easier, not more complicated. Our purpose is to empower people to stay a step ahead in life and in business, and that starts with creating an environment where our people can do their best work.

With a team member heading off on parental break, we have a contract opportunity for an organised, experienced and hands-on Business Manager to work closely with our CRO and Risk Management leadership team, to support planning, alignment and operational deliverables across the division. 

What you’ll do

• Develop and maintain the strategic plan for Risk Management, including the roadmap.

• Translate the strategy into deliverables plans, track execution, challenge whether activities align to priorities and prepare options when priorities compete.

• Own the operating rhythm of the Risk function, including leadership meetings, governance calendar, board and committee meetings planning, executive papers, annual planning cycle, budget cycle, people cycle and ensure co-ordination such that the CRO meets regulatory commitments.

• Lead financial management of the function, including setting and ongoing monitoring of budgets, forecasts and associated workforce planning support for people leaders within Risk.

• Responsible for the alignment and interdependencies with the Risk Management unit from a strategic planning, financial and transformational perspective.

• Develop internal communications plan and associated messages/presentations.

• Provide the CRO executive support at strategic level by synthesising information, identifying key issues, recommending options, highlighting risks and ensuring decisions are implemented afterwards.

• Maintain stakeholder maps

What we’re looking for

• Highly organised, hands-on approach with ability to effectively prior

• Prowess with communications and presentations - translating objectives and initiatives into impactful presentations for senior stakeholders (local and global)

• 10 years of experience as a Senior Business Manager or Chief of Staff, ideally accompanied with experience in Risk Management

• Hands-on proven project management skills

• Data savvy, including financial management, forecasting and budgeting

• Sound knowledge of financial services processes, systems and products

• High proficiency in Word, Excel, PowerPoint

• Tableau (desirable)

• Sound judgement in complex and ambiguous situations

• Strong stakeholder management skills

What’s in it for you?

• Discounted ING Health Insurance

• An additional Rest Day to support your wellbeing

• An IMPACT day to volunteer on approved sustainability activity

About Us 
 

At ING, we’re all about making life simpler and more rewarding - for the people who bank with us, the team members who work with us, and the communities we’re proud to support. Joining ING means stepping into an environment where your individuality isn’t just welcomed - it’s celebrated. We’ve built a culture that’s fun, inclusive, and supportive, giving you the freedom to be yourself, so you can do your thing.  

Whether you’re taking ownership of exciting projects, thinking outside the box, or working with global colleagues, you’ll find ING is the kind of place where growth isn’t just a possibility; it’s a promise. As a WGEA Employer of Choice for Gender Equality and Family Inclusive workplace, you’ll feel the difference in how we value and champion our people.  

 We make hiring decisions based on your skills, capabilities, and how you align with our values - not on ticking every box. So, if you’re interested but don’t meet all the criteria, we encourage you to apply. We’re invested in fostering a diverse and inclusive workplace where everyone feels like they belong. We’re your allies in helping you do your thing during the recruitment process, so let us know (email below) if you require any support or adjustments when you apply   

Sound like your kind of vibe? We can’t wait to hear from you!  

ING is Australia’s most recommended bank according to RFI Global’s Consumer Atlas Survey, January–June 2025 (n = 29,510) when compared to customers of the 10 largest ADIs operating in Australia. 

Need more?  

Contact Gail.Cunningham.com or [email protected]

For support and adjustments, including DEI, LGBTQI+ confidential application support enquiries: [email protected] 

Applications close: 22nd July