FBS Operations Product Manager

FBS Ops Product Manager

Capgemini · Mexico City, Mexico (Remote) · — · Posted 2025-06-25

Workplace: remote

Department: Project Management

Description

Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premium well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our Client is part of one the largest Insurance Groups in the world

We’re looking for a Senior Product Manager to join our team and play a pivotal role in delivering maximum value in the shortest sustainable lead time that maximizes the delivery of value to customers in the shortest sustainable lead time, and Identifies business and customer needs.

Requirements

What You’ll Do:

• Lead the vision, roadmap, and strategic direction of a scaled Agile Release Train (ART).

• Translate business and customer needs into prioritized workstreams through the Program Kanban.

• Drive continuous discovery: from customer interviews to competitive analysis and data insights.

• Define and manage complex feature delivery, ensuring alignment with Nonfunctional Requirements (NFRs).

• Collaborate across teams, serving as the voice of the customer and guiding Product Owners and Analysts.

• Own program-level content decisions and release readiness—delivering real value, not just features.

• Provide strategic leadership, coach teams, and contribute to Lean Portfolio Management initiatives.

What You Bring:

• 7–10 years of experience in Product or Operations Management.

• 5–7 years of leadership experience (strongly preferred).

• Deep understanding of Agile frameworks, especially SAFe.

• Experience managing large ARTs with multiple stakeholders and dependencies.

• A strategic mindset with a hands-on approach to customer engagement and product delivery.

Education & Certification:

• Bachelor’s degree preferred.

• SAFe Product Manager certification (or willingness to obtain within 180 days of hire).

Benefits

This position comes with competitive compensation and benefits package:

1. Competitive salary and performance-based bonuses
2. Comprehensive benefits package
3. Career development and training opportunities
4. Flexible work arrangements (remote and/or office-based)
5. Dynamic and inclusive work culture within a globally renowned group
6. Private Health Insurance
7. Pension Plan
8. Paid Time Off
9. Training & Development

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group €22.5 billion in revenues in 2023.

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