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APM Monaco

Direct-to-consumer luxury fashion jewelry brand

Store Manager

Retail Store ManagementPosted on Nov 12
Full-timeBrussels, Belgium€42k - €44kIn-person

About the Job

Requirements

  • You have confirmed experience as a Store Manager, with genuine autonomy in managing a store.
  • You have experience in luxury or fashion retail.
  • You can analyze sales reports and react quickly to adjust a strategy.
  • You have strong leadership, communication, and organizational skills.
  • You speak English fluently.
  • You are agile and can demonstrate flexibility when necessary.

Responsibilities

  • Ensure the store achieves its revenue targets and report results to management.
  • Analyze sales reports to identify business needs and propose appropriate commercial strategies.
  • Set individual objectives for each member of the sales team.
  • Motivate the team and ensure that members understand key performance indicators to improve individual and collective performance.
  • Collaborate with the marketing team on local initiatives.
  • Monitor competitors and remain aware of competitor performance and market trends.
  • Ensure excellent customer service quality.
  • Ensure the team maintains high-quality communication with customers.
  • Support sales teams in resolving customer complaints.
  • Ensure the store is maintained, presented, and organized.
  • Ensure payment procedures are followed.
  • Manage and control store expenses.
  • Prepare team schedules according to business needs.
  • Oversee inventory management and ensure the team understands procedures and point-of-sale system use.
  • Communicate with other company departments and stores.
  • Ensure compliance with visual merchandising instructions.
  • Ensure the store consistently meets presentation standards set by management.
  • Collaborate with logistics, retail, and marketing teams to ensure an optimal product assortment.
  • Identify and promptly report defective products.
  • Anticipate and communicate replenishment needs.
  • Lead recruitment, training, and development of the team.
  • Evaluate each employee’s performance and provide regular, constructive feedback.
  • Arbitrate and resolve store human-resources issues in close collaboration with the human-resources department.
  • Ensure the team’s image and professional standards reflect the brand.

About the Company

APM Monaco

Direct-to-consumer luxury fashion jewelry brand

APM Monaco creates contemporary fashion jewelry inspired by Monaco and the South of France. It designs pieces in silver varieties, neon accents, and freshwater pearls, with personalized options and gifts for her, him, and couples, sold directly to consumers through its online store and physical boutiques. Customers browse and buy via the brand’s own channels, with personalization and updates delivered through newsletters. The company differentiates itself with a Monaco-inspired chic aesthetic, a diverse material palette, and a direct-to-consumer model that emphasizes personal touches and exclusive collections, aiming to deepen its relationship with customers and expand its offerings.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
San Francisco, CA
Founded
1982

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