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Mercier Consultancy Group

French Speaking Rent-a-Car Consultant

Customer SupportConfirmed live in the last 24 hours
Full-timeSofia, Bulgaria

About the Job

Requirements

  • Native or fluent French, spoken and written, is mandatory.
  • A valid European Union passport is mandatory.
  • Strong communication skills and an ability to thrive in an international office environment and work well under pressure are required.
  • Willingness to relocate to Sofia, Bulgaria, is required.

Responsibilities

  • Manage incoming inquiries from French-speaking clients regarding vehicle rentals within the tourism sector.
  • Provide guidance on fleet options, insurance packages, and rental agreements.
  • Process bookings, modifications, and cancellations using specialized industry software.
  • Resolve customer concerns efficiently.
  • Collaborate with international partners to support vehicle pick-ups and returns.
  • Promote additional travel services and upgrades.
  • Maintain detailed client records to meet tourism industry compliance standards.

Desired Qualifications

  • Previous experience in customer service or the travel sector is considered a significant asset.

About the Company

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