Residential Mortgage Specialist - Associate

Job Description:

Job Title Residential Mortgage Specialist

Corporate Title Associate

Location Jacksonville, FL

Overview

We are seeking a Residential Mortgage Specialist to manage the end-to-end process for residential mortgages and home equity lines of credit (HELOCs) within our boutique private banking environment. This is a hands-on role that combines client interaction, application processing, pipeline management, and servicing. The ideal candidate is highly organized, client-focused, and comfortable wearing multiple hats in a fast-paced, relationship-driven setting.

Role Summary

The Private Bank UHNW Residential Mortgage Specialist is responsible for end‑to‑end mortgage fulfillment of portfolio loans. This role owns the client experience and execution from application through funding, acting as a knowledgeable, trusted point of contact.

The role partners closely with Private Banker, Credit, Legal, Compliance and third‑party vendors to deliver a private label, white‑glove, experience while ensuring regulatory and policy adherence.

What We Offer You

• A diverse and inclusive environment that embraces change, innovation, and collaboration
• A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days
• Employee Resource Groups support an inclusive workplace for everyone and promote community engagement
• Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits

• Educational resources, matching gift, and volunteer programs

What You’ll Do  

• Serve as the primary fulfillment contact for UHNW clients once an application is received, providing clear guidance on process, documentation, timelines, and closing logistics.
• Subject‑matter expert on the following:  
  • Loan mortgage structure and pricing.
  • State‑specific disclosures and timing considerations.
  • Documentation requirements for complex income, assets, trusts, and entities (W‑2, K‑1s, partnership distributions, LLC, Trusts, Corp)
  • Appraisals, title, escrow, insurance, and closing logistics.
• Review applications for completeness and accuracy; initiate disclosures (LE, CD, NOIA, Commitments)
• Coordinate end‑to‑end closing logistics with attorneys, escrow/title agents, insurance brokers, Condo/Co-op Boards.
• Ensure all closing documents & funding are accurate & timely. 
• Ensure clean handoff to servicing and onboarding teams; follow up on any trailing documentation.
• Support quality control, audit, and regulatory reviews as needed.
• Maintain accurate and complete loan files within internal systems, ensuring audit ready documentation throughout the process.
• Deliver a high‑touch, discreet, and proactive client experience, coordinating closely with Private Bankers to align messaging and expectations.
• Anticipate and identify potential issues upfront and proactively resolve prior to any impact to client satisfaction.

Skills You’ll Need

• Extensive experience in residential mortgage fulfillment, processing/closing, or Underwriting experience, preferably within Private Banking Wealth Management  
• Demonstrated experience managing complex UHNW mortgage borrowers and loan structures.
• Exceptional client communication skills with the ability to explain technical requirements clearly and confidently.
• High attention to detail with strong organizational and issue‑resolution skills.
• Familiarity with Trust, LLC, LP, and other entity borrowing structures.
• Exposure to operational risk, quality assurance, and regulatory documentation standards.
• Current NMLS registration or obtain within 90 days
• Proven ability to leverage AI tools to enhance productivity, optimize workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs

Skills That Will Help You Excel

• Excellent organizational skills and ability to manage multiple transactions simultaneously
• Exceptional communication and client service skills
• Experience with high-net-worth clients and complex income structures
• Familiarity with compliance requirements (TRID, RESPA, etc.)
• Ability to work independently and take ownership of the entire lending process

Expectations

It is the Bank’s expectation that employees hired into this role will work in the Jacksonville, FL office in accordance with the Bank’s hybrid working model.

Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion.

The salary range for this position in Jacksonville, FL is $65,000 to $75,000. Actual salaries may be based on a number of factors including, but not limited to, a candidate’s skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration.

Deutsche Bank Benefits

At Deutsche Bank, we recognize that our benefit programs have a profound impact on our colleagues. That’s why we are focused on providing benefits and perks that enable our colleagues to live authenti­cally and be their whole selves, at every stage of life. We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home. Click here to learn more!

Learn more about your life at Deutsche Bank through the eyes of our current employees:  https://careers.db.com/life

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We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Click these links to view Deutsche Bank’s Equal Opportunity Policy Statement and the following notices: EEOC Know Your Rights; Employee Rights and Responsibilities under the Family and Medical Leave Act; and Employee Polygraph Protection Act.