About the team and role:

Our GTM Enablement team supports 1000+ sales and customer success professionals driving revenue and growth at one of the fastest-growing publicly traded companies in the SaaS industry. We pride ourselves on being a reliable, real-time, and consistent resource for the Sales and CS Teams, and empowering them to do their jobs more efficiently while growing their skill set and enabling Klaviyo’s long term strategy.

As Klaviyo continues to scale globally, we are seeking a strategic leader to serve as the Head of Global Enablement Programs. This pivotal role is responsible for building and executing the global GTME (Go-To-Market Enablement) programs strategy, ensuring consistency in skill development, methodology adoption, and change management across our Go-To-Market organization. As a senior leader, you will develop a forward-looking vision, oversee global execution, and collaborate closely with field enablement to ensure impactful delivery at the local level. 

The GTME team is in the midst of an exciting rebuild, offering a unique opportunity to shape a world-class enablement organization from the ground up. In this role, you will take charge of our most impactful programs, with your work leaving a lasting mark on every GTM rep globally. This role is best suited for a builder, as you will have the autonomy to develop and execute your own strategy, driving both personal and professional growth.

How you’ll make a difference:

• Build and lead a small team of global program managers to develop and execute our most critical enablement initiatives (examples include launching a new sales methodology, developing an effective rep onboarding program and building SKO breakout strategy).
• Through your team, develop a global rep onboarding strategy, including role specific programming that adapts to changes in the business and ramps our GTM reps effectively.
• Collaborate across enablement teams to set clear priorities for program success.
• Stay on top of emerging trends in SaaS GTM to inform our strategy.
• Foster strong relationships with Sales, Success, Product and Marketing to align enablement programs with business objectives.
• Develop and present Quarterly Business Reviews that drive alignment with your team and report on previous quarter results. 
• Measure and report on enablement success metrics and draw insights from data.

Who you are:

• Proven experience in enablement, training or related roles preferably in a global organization.
• Successful record of leading and developing a team of individual contributors.
• Previous selling or servicing experience or GTM management experience preferred. 
• Comfortability and confidence in an ambiguous environment.
• Strong understanding of learning principles, technology and project management techniques.
• Excellent communication and presentation skills, with the ability to influence and inspire others.
• Data driven mindset with a focus on measuring and optimizing program effectiveness.
• Ability to set strategic direction by working with stakeholders, deciphering needs and translating vision into a clear, global strategy. 
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.