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First National Bank

Offers personal banking with online services.

Lead Application Analyst

Enterprise ApplicationsConfirmed live in the last 24 hours
Full-timePittsburgh, PA, USANo salary listed

About the Job

Requirements

  • A Bachelor of Arts or Bachelor of Science degree is required.
  • Seven years of technology-related experience supporting a variety of applications is required.
  • Advanced knowledge of administration, processes, and operations, including determining root causes of problems with hardware, software, and databases, is required.
  • Advanced training and certification in the application domain is required.
  • The role requires excellent customer service, organizational, analytical, and interpersonal skills.
  • The role requires the ability to use general office equipment and to work and multitask in a fast-paced environment.
  • The role requires attention to detail.

Responsibilities

  • Develop work plans or review work plan timelines and manage workflows to meet timeframes.
  • Participate in project management estimation processes, service demand forecasting, and development of business cases for Technology projects.
  • Improve application performance and determine root causes of problems with hardware, software, and databases.
  • Provide technical and application business expertise to multiple end-user groups.
  • Monitor system health, review logs and reports, and escalate issues to vendors.
  • Perform proactive and preventative maintenance.
  • Use available data to improve application performance proactively.
  • Design server applications and performance metrics for monitoring system health.
  • Formulate and define system requirements and objectives based on business needs and performance goals.
  • Identify, explain, resolve, and prevent application performance issues.
  • Recommend improvements for business processing requirements and design requirements during installations and upgrades.
  • Provide technical consulting on the business implications of application performance.
  • Lead strategic planning efforts for application-platform development to meet organizational requirements and support growth.
  • Communicate with lines of business users and Technology.
  • Prevent reliability and performance issues in business applications.
  • Recommend actions to Technology partners to achieve lines of business goals and objectives.
  • Create and modify complex processes to solve capacity, limitation, and performance issues.
  • Analyze and revise system hardware and software.
  • Solve or prevent complex business problems involving hardware, software, and databases.
  • Design and implement tracking processes for hardware and software performance.
  • Work with management to set tactical plans and determine objectives for assignments.
  • Act independently on defined project tasks.
  • Review, discuss, design, and implement application changes.
  • Work with Technology, the Project Management Office, and lines of business partners.
  • Collaborate with senior management within the bank.
  • Develop and maintain relationships with vendors and consultants.
  • Conduct first reviews of contracts and statements of work.
  • Collaborate with vendors to set the strategic course for the application platform.
  • Serve as a vendor liaison for assigned applications.
  • Lead the team, coordinate work and processes, assign work, and provide input for performance management.
  • Serve as a risk manager by understanding, reporting, responding to, managing, and monitoring risks encountered in daily business activities.
  • Adhere to regulatory laws, guidelines, and company procedures.

About the Company

First National Bank

Offers personal banking with online services.

First National Bank provides a range of financial services for individuals and businesses, including checking and savings accounts and online and mobile banking. Through its digital platforms, customers can transfer funds, pay bills, review account activity, and manage debit cards from anywhere with an internet connection. Security is a core focus, with processes and systems in place to protect customer information and accounts. The bank differentiates itself by prioritizing secure, convenient online and mobile access to banking services, aiming to help customers manage their finances safely and conveniently, anytime, anywhere.

Company size
51-200
Company stage
IPO
Headquarters
Pittsburgh, PA
Founded
1864

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