Patient Scheduler
About the job
- A high school diploma or equivalent is required.
- At least 1 year of previous scheduling experience is required.
- At least 1 year of experience in a general office administration setting or a similar fast-paced environment is required.
- Experience communicating verbally by phone, one-on-one, and to groups, and in writing through emails, letters, and reports, to work groups, teams, company management, and external clients is required.
- Basic-level skill in Microsoft Word 2003 or later is required, including creating documents, entering and formatting text, page layouts, creating tables, and adding graphics.
- Basic-level skill in Microsoft Excel 2003 or later is required, including creating worksheets, entering data, creating basic formulas, and working with cells and rows.
- Experience providing customer service to internal and external customers, including meeting service quality standards and evaluating customer satisfaction, is required.
- Ensure appropriate staffing is arranged for all patient care.
- Coordinate, monitor, and schedule patient care across all clinical areas.
- Contact patients and clinicians to schedule and confirm deliveries and visits.
- Interpret physician’s orders and schedule according to those orders.
- Complete tasks and run reports in required platforms.
- Coordinate scheduling needs with staffing availability.
- Ensure management is aware of staffing needs and requirements.
- Facilitate patient complaints or issues to the appropriate department.
- Perform clerk functions in addition to scheduling functions when a clerk is absent, if needed.
- Observe legal and ethical guidelines for safeguarding the confidentiality of patient and proprietary company information.
- Accept other responsibilities and duties as assigned.
- Previous home healthcare experience.
- Familiarity with an electronic scheduling platform.
- Two years of experience in a general office administration setting or a similar fast-paced environment.
About the company
Option Care Health delivers infusion therapies at home and other alternate-site locations across the United States, supported by over 7,000 teammates including about 4,500 clinicians. Clinicians visit patients at home or approved sites to administer therapies, manage care, and coordinate with care teams under strong clinical leadership and national scale. It stands out as the largest independent infusion provider with nationwide reach and a robust clinical workforce, enabling scalable home and alternate-site infusion rather than hospital-only care. The goal is to elevate standards of care and reimagine the infusion care experience by expanding access, improving outcomes, and delivering compassionate, clinically driven service.
Company Size
5,001-10,000
Company Stage
IPO
Headquarters
Bannockburn, Illinois
Founded
1979
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Simplify's Take
What believers are saying
- July 29, 2026 Q2 revenue reached $1.44 billion, while acute therapy and IG Neuro strengthened.
- Management stabilized CID patient census in Q2 2026 and kept full-year revenue guidance unchanged.
- The company repurchased $150 million in Q2 2026, signaling confidence and shareholder-return capacity.
What critics are saying
- August 2026 guidance still bakes in a 600-basis-point CID revenue headwind and $55 million gross profit hit.
- July 29, 2026 Q2 buyback of $150 million masks weak top-line momentum and analyst skepticism.
- Biosimilar erosion and payer reverification pressure can permanently shrink chronic volumes if retention stays broken.
What makes Option Care Health unique
- Option Care Health leads U.S. independent home and alternate-site infusion, with nationwide clinician density.
- Its payer, biopharma, and prescriber relationships create switching costs across chronic and acute therapies.
- August 27, 2026 guidance shows durable cash generation, with at least $320 million operating cash flow.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Paid Time Off
- Bonding Time Off
- 401(k) Retirement Plan
- 401(k) Company Match
- Health Savings Account/Flexible Spending Account
- Flexible Spending Accounts
- Tuition Reimbursement
- Family Support
- Mental Health Support