Ambassador - French Services

Position Title:

Status of Employment:

Temporary Short-Term (Durée déterminée)

Position Language Requirement:

Language Skills:

Work at CBC/Radio-Canada

At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance. 
 
Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

Unposting Date:

2026-11-15 11:59 PM

Your Role

As an Ambassador, you will welcome, inform, accompany, direct and guide the public at a variety of events. You will also facilitate our new workshop on disinformation in schools across the country. 

Are you an energetic, enthusiastic, approachable and professional individual who loves working with the public? Join our team for this exciting opportunity!

Please note that this is a casual position (temporary, on-call).

Key Responsibilities:

• Escort, guide and supervise visitors on-site at production locations to manage crowd flow and provide wayfinding assistance.
• Engage members of the public and encourage participation in partner activities and initiatives at various events.
• Connect with the public to promote Radio-Canada’s brands and digital products (such as new apps, websites and digital features) at both on-site and off-site venues, presenting key features and answering questions. 
• Collaborate with on-site security personnel to ensure safety and security protocols are followed, while handling day-to-day logistics (such as managing visitor passes, checking personal belongings and picking up event supplies).
• Lead facility tours; staff information kiosks; assist with the setup of booths and equipment; inform the public about Radio-Canada’s mandate, operations and programming; and distribute passes or promotional materials.
• Complete the appropriate forms and documents; prepare the necessary correspondence and reports based on available information, following up as required.
• Help onboard new colleagues by explaining core duties and daily workflows.

This role requires full-time on-site presence.

What You Bring:

Qualifications:

• University degree or college diploma in a relevant field (event facilitation, cultural mediation and outreach, marketing communications, sales, film, theatre or any other specialization related to the duties described above).
• One (1) or more years’ experience performing similar duties.

Key Competencies:

• Experience in workshop facilitation and public engagement (e.g., student workshops, facility tours, Radio-Canada brand activations and interactive discussions).
• Experience as a day camp counsellor and/or DAFA certification is an asset. 
• Comfort and confidence engaging with elementary and high school students (ages 9 to 16) as well as the general public.
• Proactive, engaging approach, with the ability to draw participants into workshops and events, actively encourage participation from everyone and listen attentively to ensure an inclusive, positive environment.
• Ability to simplify complex concepts and communicate them clearly to audiences of all ages.
• Ability to be resourceful and work independently.
• Strong interpersonal skills.
• Ability to collaborate effectively within a team.
• Solid understanding of cultural mediation and community outreach principles is an asset.
• Valid driver’s licence.
• Proficiency in spoken and written English.
• Fluency in a third spoken language is an asset. 
• Willingness and ability to travel within Canada. 
• Full-time availability for a 14-week period between February and June.

Candidates may be subject to skills and knowledge testing.
 
We thank all applicants for their interest, but only candidates selected for an interview will be contacted.
 
CBC/Radio-Canada is committed to being a leader in reflecting our country’s diversity. That’s because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That’s why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada’s public broadcaster. For more information, visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to [email protected].
 
You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our corporate website. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of interest. In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.

Primary Location:

1000, Rue Papineau, Montreal, Quebec, H2K 0C2

Work Schedule:

Part time