Patient Care Coordinator Medical Assistant

About Porch Light Health: 

Porch Light Health is a respected leader in the outpatient treatment of Opioid Use Disorder (OUD) and Alcohol Use Disorder (AUD) and other addictive disorders. We foster a supportive and family-oriented environment where patients are treated with compassion, respect, and honesty. Our team believes that addiction is a chronic, relapsing brain disease, and we are passionate about helping individuals navigate their recovery journey. We provide Medication-Assisted Treatment (MAT), Methadone treatment, and behavioral health services, helping patients discover their purpose and build a healthy community. We are seeking a dedicated and compassionatePatient Care Coordinator Medical Assistantto join our growing team in a fast-paced, dynamic medical setting. 

Responsibilities and Duties: 

As a Medical Assistant at Porch Light Health, you will be expected to perform a combination ofclinical and administrative tasksto support both our medical team and our patients. Specific responsibilities include, but are not limited to: 

Booking and Rescheduling Appointments: 

Coordinate with patients to schedule and reschedule appointments efficiently.

Managing Prior Authorizations: 

Submit and track insurance prior authorizations to ensure timely treatment for patients.

Patient Monitoring and Communication: 

Take and record patient vitals, perform injections, and provide ongoing communication with patients regarding their treatment.

Insurance Liaison: 

Act as the primary point of contact for insurance-related questions and issues, ensuring proper coverage for patient care. 

Provider Communication: 

Maintain respectful and professional communication with providers and other medical staff. 

Clinic Administration: 

Assist with administrative tasks such as managing clinic data, filing paperwork, maintaining patient records, performing injections, and ensuring the clinic's smooth operation. 

Clinic Operations: 

Assist in opening and closing the clinic, ensuring that all tasks, such as facility cleaning and paperwork management, are completed efficiently. 

Patient Education and Support: 

Guide patients through paperwork, contracts, and medical protocols related to addiction treatment. 

Qualifications and Skills: 

The ideal candidate will possess the following qualifications and skills: 

Certified Medical Assistant (CMA) 

○ Registered Medical Assistant (RMA) or other relevant certification is also acceptable. 

Phlebotomy Experience: 

○ Phlebotomy skills are highly desirable. 

Proficiency in Google Suite: 

○ Comfortable using Google Docs, Sheets, and other Google applications.

Experience with EMR Systems: 

○ Previous experience with Electronic Medical Records (EMR) systems is preferred (at least 1 year). 

Ability to Navigate Multiple Patient Medical Record Platforms: 

○ Capable of learning and adapting to various patient management systems.

Strong Communication Skills: 

○ Able to communicate effectively with patients, insurance companies, providers, and coworkers in a professional manner. 

Time Management Skills: 

○ Ability to prioritize tasks and manage time effectively in a busy clinic setting.

Dependability and Reliability: 

○ Must be reliable, punctual, and willing to travel to multiple rural locations as needed. 

Transportation: 

○ Reliable transportation is required for travel between clinic locations.

Job Requirements: 

Education: 

○ High school diploma or equivalent. 

○ Certified Medical Assistant (CMA), or equivalent certification. 

Experience: 

○ At least 1 year of experience with EMR systems is preferred. 

○ Previous experience in a medical or clinical setting, particularly addiction medicine, is a plus. 

○Valid Driver's License

Schedule:

In Clinic: Alamosa Tuesday - Friday 8:00am-4:30pm (Every other Monday - Salida, company vehicle supplied)

Mobile Unit: Tuesday and Thursday mornings, rotationally to Alamosa ATC

Training: In Pueblo for 1 week.

Work setting:

• In-person- Alamosa 

Education:

• High school or equivalent 
• Medical Assistant Certification
• Job Type:Full-Time Hours:40 hours per week, Tues-Saturday

Benefits: 

• • 401(k) 
  • Dental insurance 
  • Health insurance 
  • Paid time off 
  • Vision insurance 
    
• Pay:$22-27/hr. (based on education, experience, and location) 

Anticipated Application Window - This role is anticipated to close within 30 days from the date of posting.  However, if the position has not been filled, PLH may keep the application period open longer.