Full-timeDubai - United Arab EmiratesNo salary listedIn-person
About the Job
Requirements
A university degree is required.
At least five years of experience in a four- or five-star hotel is required.
Excellent oral and written English skills are required.
Excellent oral and written skills in the local language are required, as applicable.
Planning and organization skills are required.
Adaptability and flexibility are required.
Initiative is required.
Negotiation and selling skills are required.
Knowledge of food production and service procedures is required.
Strong computer skills, including Microsoft Office Excel, PowerPoint, and Word, are required.
Computer literacy relevant to sales is required, including Micros Fidelio Opera and Sales & Catering.
Responsibilities
Assist in achieving and surpassing the yearly sales budget in cooperation with the Director of Sales.
Assist the Director of Sales in managing the Sales Team, especially in the Director's absence and occasionally in the Commercial Director's absence.
Attend internal meetings, conference calls, client appointments, and client events primarily in the Director of Sales' absence and also in the Commercial Director's absence.
Manage assigned key accounts, whether by account base or geographic area, maximizing revenue, achieving personal targets, and increasing fair market share against competitors.
Prospect for new accounts.
Manage all segments of assigned geographic markets, which may include European markets.
Conduct site inspections.
Adhere to the corporate standard operating procedures.
Follow up on tentative bookings in assigned markets.
Maintain detailed knowledge of competitors and of all hotel services and relevant hotel facts and figures.
Contract with the responsible client base in a timely manner.
Negotiate annual rates to optimize yield.
Attend trade shows, sales blitzes, workshops, and similar events in assigned markets.
Assist the Director of Sales and Commercial Director in defining the annual sales action plan and execute the agreed actions.
Assist the Director of Sales and Commercial Director with preparing the annual budget by providing account-production statistics and forecasts.
Execute sales actions within the set cost budget.
Cross-sell other Kempinski Hotels.
Work toward achieving the Company Sales Vision and follow that vision.
Document all sales actions in SFA (S&C).
Keep the OPERA contact database updated.
Participate in the Duty Manager rota.
Follow the Rules & Regulations in the Employees Handbook and the hotel's fire, hygiene, health, and safety policies.
Report and rectify all potential and actual hazards immediately.
Take on additional responsibilities and tasks as required by the business and hotel.
Ensure the yearly sales budget is achieved and surpassed by assisting to and cooperating with the Director of Sales.
Assist the Director of Sales in the Management of the Sales Team especially in the absence of the Director of Sales and occasionally the Commercial Director.
Attend internal Meetings and Conference Calls, and Client Appointments and Client Events in the absence primarily of the Director of Sales but also the Commercial Director.
Responsible for key account management on an assigned account (base or geographic area), ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set.
Responsible for prospecting new accounts.
Responsible for all segments of assigned geographical markets, which may include, but not be exclusively limited to European markets.
Conduct site inspections.
Adhere to the Corporate SOP’s.
Follow up of tentative bookings in the assigned markets.
Detailed knowledge of competitor set.
Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of hotel.
Responsible for timely contracting from the client base responsible for.
SMART contracting to ensure optimum yielding during annual rate negotiations.
Attend trade shows, sales blitz, workshops, etc. in the assigned markets.
Assist the Director of Sales / Commercial Director in defining an annual sales action plan and execute set actions accordingly.
Assist the Director of Sales / Commercial Director with the preparation of the annual budget by providing statistics and forecasts of account productions.
Execute sales actions within set cost budget structure.
Cross Sell other Kempinski Hotels.
Aim to achieve the Company Sales Vision.
Document all sales actions in SFA (S&C).
Update OPERA contact database at all times.
Understand, and follow the Company Sales Vision.
Participation in Duty Manager rota.
Understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health & Safety.
Ensure that all potential and real hazards are reported and rectified immediately.
Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
University Degree Minimum 5 years in a 4/5 star hotel Ability to work and communicate in a multinational environment: Local language – excellent oral and written skills (as applicable) English – excellent oral and written skills To fill this position the candidate must have: Planning/organistion
Adaptability
Flexibility
Initiative
Negotiation Skills
Selling Skills
Knowledge of food production and service procedures Computer literacy adapted to the field of Sales: Strong computer skills, including Microsoft Office, (Excel/PowerPoint/Word)