Product Operations Intern
TikTok
Product Operations Intern
TikTok
Short-form video platform with ads
SoundOn is ByteDance's all-in-one music distribution and creator growth platform. It helps artists and labels build audiences across TikTok and beyond. As a Music Partnership Intern, you will support the North America team in managing and growing a portfolio of artist and label partners. You will learn how the business runs from the inside. Then you will use AI to rebuild how the work gets done, so the team runs more efficiently and creates more commercial value. We are looking for talented individuals to join us for an internship. Our internship program offers students hands-on experience, industry exposure, and opportunities to apply their knowledge to real-world challenges while building a strong foundation for personal and professional growth. Interns will gain practical experience, explore potential career paths, and participate in social events, learning programs, and development workshops alongside industry professionals. Candidates may apply to a maximum of two positions across Our Company and its affiliates globally. Applications will be considered in the order they are submitted. Applications are reviewed on a rolling basis, so we encourage you to apply early. Please clearly state your availability in your resume, including your start and end dates. Responsibilities - Gather Product Feedback: Work closely with Operations teams to understand their experience using internal products, collect feedback, and identify usability issues or unmet needs. - Facilitate Product Improvements: Help translate business needs and operational pain points into clear product feedback and improvement suggestions, and communicate them to Product and Engineering teams. - Support Product Testing & Launches: Assist with testing new features and product updates, collect feedback from users, and help ensure new functionalities meet operational needs. - Improve Product Knowledge & Adoption: Help regional teams better understand product features and workflows by preparing user guides, sharing product updates, and supporting product-related training. - AI Tools Usage: Leverage AI tools to create designs and produce promotional videos to help the team showcase and promote key product features.
Minimum Qualifications - Currently pursuing a Undergraduate degree in Business, Information Systems, Computer Science, Data Analytics, Marketing, or a related field. - Proficient in using AI tools to create product mockups and edit and produce videos. - Strong analytical and problem-solving skills, with the ability to identify patterns and turn data or feedback into actionable insights. - Strong written and verbal communication skills with the ability to communicate effectively across different teams and stakeholders. - Highly organized, detail-oriented, and proactive, with strong ownership, multi-tasks management and follow-up skills. Preferred Qualifications - Currently pursuing a Master's degree in Business, Information Systems, Computer Science, Data Analytics, Marketing, or a related field. - Previous internship, project, or practical experience in product operations, product management, business operations, or a related field is preferred. - A strong interest in technology, digital products, and process optimization. Experience in the music or entertainment industry is a plus, but not required.
【For Pay Transparency】Compensation Description (Hourly) - Campus Intern
The hourly rate range for this position in the selected city is $23.75- $23.75.
Benefits may vary depending on the nature of employment and the country work location. Interns have day one access to health insurance, life insurance, wellbeing benefits and more. Interns also receive 10 paid holidays per year and paid sick time (56 hours if hired in first half of year, 40 if hired in second half of year). Interns who are not working 100% remote may also be eligible for housing allowance.
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request
TikTok is a short-form mobile video platform that lets people create, discover, and share quick videos. Users upload vertical clips, edit them with built-in tools, and browse a personalized feed powered by an algorithm that highlights relevant content. Advertisers can use in-feed ads, branded hashtags, and the Business Center to plan and measure campaigns, making it easy for brands to reach a global audience. Its goal is to inspire creativity and bring joy by helping people express themselves and by connecting brands with a wide audience.
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