Security Operations Center Operator

At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success.

Business Park
Mon, Sat, Sun 10pm - 6am
Thurs-Fri - 2pm - 10pm
Days off Tues and Wed


The Security Operations Center (SOC) Operator serves as the central point of contact for physical security operations across FNBO facilities. This position is responsible for monitoring security systems, coordinating emergency response, assisting with access control, and ensuring the safety and security of bank personnel, customers, and assets through vigilant surveillance and timely incident response.

About This Role:

Security Monitoring & Surveillance

• Monitor alarm systems, CCTV cameras, and access control systems across multiple FNBO locations
• Identify and assess security threats, suspicious activity, and safety hazards in real-time
• Respond promptly to alarm activations and determine appropriate response protocols
• Maintain continuous awareness of security incidents and operational status across all monitored facilities

Emergency Response & Coordination

• Serve as primary liaison with local emergency services (police, fire, EMS)
• Coordinate emergency response activities and provide critical information to first responders
• Execute emergency notification procedures and escalation protocols
• Monitor and track emergency situations until resolution

Guard Force Dispatch

• Dispatch security officers to incidents, alarm activations, and service requests
• Provide real-time support and guidance to security personnel in the field

Access Control Administration

• Assist with processing access control requests and badge activations/deactivations
• Coordinate building access for after-hours personnel and vendors
• Respond to access-related issues

Vendor & Work Order Management

• Coordinate vendor access to facilities for service calls and installations
• Monitor vendor activity through surveillance systems
• Escalate urgent maintenance issues requiring immediate attention

Communication & Reporting

• Maintain professional communication with employees, management, and external partners
• Prepare detailed shift reports documenting all activities and incidents
• Brief incoming shift personnel on ongoing situations and pending issues
• Provide timely updates to management regarding significant events
• Maintain logs and documentation in compliance with regulatory and internal requirements

The Ideal Candidate for This Role:

Required Experience

• High school diploma or GED required
• Valid Drivers License
• Strong computer skills including Microsoft Office Suite
• Excellent observational skills and attention to detail
• Strong decision-making abilities, especially under pressure
• Clear and professional verbal and written communication skills

Preferred Experience

• College degree in related field (security management, criminal justice, emergency management, etc.) preferred
• 1-2 years of experience in security operations, dispatch, or related field preferred
• Experience with security monitoring systems and CCTV operations preferred

Candidates must possess unrestricted work authorization and not require future sponsorship.

Compensation:

Compensation range (base pay): $41,116.00-$65,787.00

This role may have a specific starting pay within this range.

Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level.

Work Environment:

It is anticipated that the incumbent in this role will work onsite at the posted location. Our onsite environment fosters innovation, mentorship, and a vibrant culture where ideas flow freely and relationships flourish. As part of our team, you'll experience the energy of our collaborative spaces designed to support your professional growth while working alongside talented colleagues who inspire excellence daily. Please note that work location is subject to change based on business needs.

Benefits Overview:

We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:

• Medical, Dental, Vision Insurance

• 401k, With Matching Contributions

• Time Off Programs

• Health Savings Account (HSA)/Dependent Care

• Employee Banking

• Growth Opportunities

• Tuition Assistance

• Short-Term/Long-Term Disability Insurance

Learn more about FNBO benefits here: https://www.fnbo.com/careers/benefits/.

For additional information regarding compensation and benefits, e-mail FNBO at [email protected]. To ensure you receive a response, include the number of this job (listed below) in the subject line of your message.

Job number: R-20261791

Equal Opportunity & Belonging:

FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves—no matter their role or where they are in their journey.

Learn more here.

FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity.

Click here to download 'EEO is The Law' Self-Print Poster

Click here to download 'EEO is The Law' Supplement for Federal Contractors

Click hereto download 'EEO is The Law' GINA Supplement

FNBO is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer - Member FDIC

FNBO follows federal law regarding the use of marijuana (this applies to all non-California applicants)

Application Deadline:

All our jobs will be posted for a minimum of 5 calendar days.  Job postings may come down prior to 5 calendar days based on volume of applicants.