Full-Time

Billing Specialist

Posted on 5/29/2024

Klaviyo

Klaviyo

1,001-5,000 employees

Marketing automation platform with advanced segmentation

Consumer Software

Compensation Overview

$$27.7 - $$41.54Hourly

+ Medical + Dental + Vision Coverage + Health Savings Accounts + Flexible Spending Accounts + Flexible Paid Time Off + Company-Paid Holidays + Learning Allowance

Entry

Cambridge, MA, USA

Required Skills
NetSuite
Zendesk
Salesforce
Requirements
  • Experience in accounts receivable platforms such as Stripe, Zendesk, Salesforce, NetSuite
  • 1-2 years of experience in a SaaS industry
  • Basic understanding of accounting principles
  • Intermediate Excel skills (Pivot Tables, Index Match, Sum If, etc.)
  • Ability to work collaboratively and effectively with others within and outside of Finance teams
  • Excellent communication skills both on the phone and via email
  • Detail-oriented and deadline-driven with strong organizational skills
  • Ability to work independently and take initiative
  • Strong attention to accuracy and detail
Responsibilities
  • Manage finance onboarding process for new Klaviyo customers
  • Manage AR/Onboarding requests based on internal SLA’s for new customers
  • Track contract amendments to ensure they are properly executed on customer invoices
  • Review credit memo applications and usage-based invoices
  • Provide customers with tax documents and new vendor forms for timely payment
  • Own Slack escalation pipelines and Zendesk escalations
  • Update and manage Finance Operating Guides
  • Assist in month, quarter, and year-end close cycles by reporting accurate data
  • Assist in special Accounts Receivable projects and testing

Klaviyo offers a vibrant culture centered around continuous learning and innovation, making it a prime workplace for those passionate about leveraging technology to drive marketing success. As a leader in personalized marketing automation, it presents unique opportunities for professional growth through its use of advanced segmentation and AI-driven optimization. The myriad of technical integrations and tools available in the platform further empowers employees to develop and refine cutting-edge solutions in the dynamic field of digital marketing.

Company Stage

IPO

Total Funding

$1.5B

Headquarters

Boston, Massachusetts

Founded

2012

Growth & Insights
Headcount

6 month growth

12%

1 year growth

36%

2 year growth

49%