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SentinelOne

Builds security software for enterprise systems

Professional Services Architect

Implementation & Technical Account ManagementUpdated on Oct 30
Full-timeNo salary listed

About the Job

Requirements

  • 5 to 8 years of experience in enterprise cybersecurity, including meaningful time in customer-facing technical roles such as Professional Services or Security Engineering.
  • Hands-on experience with enterprise EDR/XDR, including deployment, configuration, integration, and migrations from incumbent platforms.
  • Understanding of endpoint telemetry, detection and response workflows, and integration with SIEM, identity, and cloud security platforms.
  • Experience contributing to engagement scoping, effort estimation, and Statements of Work input.
  • Proficiency across Windows, Linux, and/or macOS environments, including installation, configuration, administration, and security best practices.
  • Working knowledge of security and network concepts, including TCP/IP, DNS, routing, LAN/WAN, firewalls, and IDS/IPS.
  • Proficiency with automation tools or scripting languages such as Python, PowerShell, or Bash.

Responsibilities

  • Act as the primary technical owner for customer engagements spanning SentinelOne EDR/XDR deployments and Prompt Security implementations.
  • Lead technical discovery, solution design, and architecture across endpoint protection, identity, cloud security, and security operations, with a primary focus on EDR/XDR environments and integration into the broader security ecosystem.
  • Deploy and configure Prompt Security across enterprise scenarios, including employee AI tool access, developer AI workflows, home-grown AI applications, and browser-based controls via enterprise MDM.
  • Advise customers on AI governance, data protection, and policy enforcement, addressing risks such as prompt injection and shadow AI usage.
  • Troubleshoot and resolve technical challenges during active deployments, escalating appropriately when complex architectural decisions arise.
  • Partner with pre-sales teams to scope engagements and provide technical input into Statements of Work.
  • Work alongside channel partners, including MSSPs, system integrators, and resellers, providing technical guidance during joint engagements and building their delivery capability over time.
  • Contribute to internal and partner-facing delivery documentation, implementation guides, and technical reference materials.
  • Build trusted relationships with customer stakeholders and represent their technical needs internally.

Desired Qualifications

  • Experience working alongside channel partners in a delivery or advisory capacity.
  • Experience with containerization technologies such as Docker and Kubernetes.
  • Practical experience designing and delivering AI security controls, such as Prompt Security or a comparable platform; understanding of browser-based AI security deployment via MDM and API-level integration patterns; and awareness of AI security risks, including prompt injection, sensitive data leakage, shadow AI, and agentic AI workflows.
  • Relevant industry certifications, such as CompTIA Security+, CEH, CCSP, or equivalent.

About the Company

SentinelOne

Builds security software for enterprise systems

SentinelOne builds cybersecurity software for organizations that need to protect computers, cloud workloads, user identities and business use of AI. Its Singularity platform combines threat prevention, detection and response with shared security data so teams can monitor different parts of their environment from one console. Software agents watch activity on protected systems and can isolate threats, while cloud and identity tools extend coverage beyond employee devices. The company sells platform subscriptions and optional modules, priced mainly by protected agents, and supplies managed threat hunting and incident response services. SentinelOne was founded in 2013 and is headquartered in Mountain View, California.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Mountain View, CA
Founded
2013

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