G

GAP

Global apparel retailer with DTC brands

General Manager

Full-Time
No salary listed
Mid
Bachelor's
United States
In Person

About the job

Requirements
  • Three to five years of retail experience leading others.
  • The ability to deliver results.
  • The ability to communicate effectively with customers and employees.
  • The ability to maneuver around the sales floor, stock room, and office; work around and with chemicals; and lift or carry up to 30 pounds.
  • The ability to work a flexible schedule, including travel, nights, weekends, and holidays, to meet business needs.
  • The ability to travel as required.
  • Business acumen skills.
  • Established time management skills.
  • Strong planning and prioritization skills.
Responsibilities
  • Analyze results, identify opportunities, and make decisions in collaboration with the leadership team to drive key performance indicators.
  • Drive profitable sales through forecasting and scheduling.
  • Manage the store budget for daily operations in support of the profit and loss statement.
  • Build highly productive teams through sourcing, selecting, and developing people.
  • Maintain accountability for team performance through coaching and feedback.
  • Teach and train employees to build capabilities.
  • Lead the implementation and execution of all standard operating procedures and initiatives.
  • Create an inclusive environment.
  • Implement action plans to maximize efficiencies and productivity.
  • Perform Service Leader duties.
  • Represent the brand and understand competitors.
  • Promote community involvement.
  • Leverage omni-channel retail to deliver a frictionless customer experience.
  • Ensure that all compliance standards are met.
Desired Qualifications
  • A college degree or equivalent experience is preferred.
  • A college degree is preferred.

About the company

Gap Inc. is a global apparel retailer that designs, manufactures, and sells clothing and accessories through its family of brands, including Gap, Banana Republic, Old Navy, and Athleta. It serves customers worldwide via a network of physical stores and online platforms, operating mainly on a direct-to-consumer model. Products are sold across casual wear, activewear, and professional attire, with a focus on sustainability and ethical practices across the supply chain. What sets Gap Inc. apart from competitors is its mission-driven approach emphasizing environmental sustainability, diversity, and inclusion, combined with a diverse brand portfolio and omnichannel presence that coordinates in-store and online shopping experiences. The company aims to meet evolving market needs while upholding its values, growing its brands, and expanding its responsible, ethical business practices for employees, customers, and communities.

Company Size

10,001+

Company Stage

IPO

Headquarters

San Francisco, California

Founded

1969

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Simplify Jobs

Simplify's Take

What believers are saying

  • Gap brand comparable sales rose 10% in Q2 fiscal 2026, driven by denim.
  • On September 22, 2026, Gap launched Fashiontainment with JYT and a mall tour.
  • Old Navy's September 29, 2026 Altuzarra collection expands premiumization and traffic-driving capsules.

What critics are saying

  • Old Navy net sales fell 4% in Q2, exposing Gap to its largest revenue engine.
  • Athleta net sales fell 12% in Q2, and rebuilding still dominates management attention.
  • If Old Navy turnaround stalls through 2027, Gap Inc. loses growth, margins, and investor credibility.

What makes GAP unique

  • Gap Inc. owns four distinct banners: Old Navy, Gap, Banana Republic, and Athleta.
  • Richard Dickson keeps Gap culturally relevant through celebrity, music, and entertainment partnerships.
  • Encore membership links cross-brand purchases, rewards, and experiences across the portfolio.

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Benefits

Professional Development Budget

Growth & Insights and Company News

Headcount

6 month growth

↑ 5%

1 year growth

↑ 5%

2 year growth

↑ 5%
Retail TouchPoints
Sep 22nd, 2026
Gap bets on boy band JYT to launch new 'Fashiontainment' push.

Gap bets on boy band JYT to launch new 'Fashiontainment' push. Gap Inc. debuts its Fashiontainment platform with boy band JYT, launching a docuseries, mall tour and capsule collection. Published: September 22, 2026 By Kate Robertson Key takeaways: * Gap Inc. announced a multi-year partnership with Just Your Type (JYT), a five-member boy band signed to Wexler Records and Republic Records, marking the debut of its Fashiontainment platform. * The deal includes a docuseries, a national mall tour starting next month and a capsule collection co-designed with the band, set to launch in stores and on gap.com this fall. * The announcement follows a mixed second quarter for Gap Inc., where net sales fell 2% companywide even as the Gap brand posted a 10% jump in comparable sales. Gap Inc. is turning to a boy band to test whether entertainment can move the needle on apparel sales, a strategy that comes as the company's flagship Gap brand outshines its struggling siblings Old Navy and Athleta. Gap Inc. announced a new multi-year partnership with Just Your Type, known as JYT, a five-member American boy band developed by Grammy-nominated songwriter and producer Freddy Wexler. The collaboration marks the first activation of Gap Inc.'s Fashiontainment platform, an initiative the company says is designed to build fandom and deepen ties with consumers through content, licensing and live experiences. Leading the effort is Pam Kaufman, who joined Gap Inc. in February as its first Chief Entertainment Officer, a newly created role reporting directly to President and CEO Richard Dickson. Kaufman previously served as President and CEO of International Markets, Global Consumer Products and Experiences at Paramount, where she oversaw a multibillion-dollar business spanning media, gaming, hospitality, licensing, retail and live experiences in more than 170 markets. She also holds board positions with Stella McCartney, Lindblad Expeditions and the Rock & Roll Hall of Fame. "Gap has always lived at the intersection of style, music and culture, and our Fashiontainment platform builds on that legacy by putting our brands at the center of the stories and cultural moments people care about," Kaufman said in a statement. "With JYT, we're drawing on the full breadth of Gap, from creative storytelling and fashion to our stores and experiences, to give audiences multiple ways into the band's world. JYT embodies the mix of music, dance, personality, fashion and fandom that makes this partnership so exciting, and so distinctly Gap. Together, we can create something much bigger than a campaign." The 'Fashiontainment' strategy. JYT is signed to Wexler Records and Republic Records. According to the company, the group has generated more than 450 million views over the past 90 days and built a following of more than 2 million people across social platforms. The band includes Recker Eans, Toby Green, Caden Adamonis, Bryan Chan and Tyler George, five performers whose backgrounds span dance, acting, music production and classical piano. Gap will co-produce a multi-episode docuseries following the band as it works toward music and live-performance milestones. Next month, JYT will kick off a national mall tour that combines live performances with in-store activations at select Gap locations. The band will also co-design a Gap capsule collection reflecting each member's personal style, with the collection dropping in stores and on gap.com this fall. Gap said it will dress the band for select performances throughout the partnership. The company said additional details about the collection, tour and docuseries will come in the following months. "It's rare to find a partner who shares our dedication to discovering and nurturing talent. We've found that in Gap Inc," Wexler said in a statement. "The company understands how music, fashion, storytelling and live experiences build on one another, giving fans more ways to connect with JYT. Through its iconic Gap brand, which has helped shape culture for generations, we see an opportunity to bring JYT to audiences in new ways. That shared vision has made Gap a true creative partner." "JYT's incredible talent, drive and unbridled ambition continue to inspire all," said Monte Lipman, Executive Chairman of Republic, in a statement. "Freddy Wexler's vision of delivering the world's next global sensation, along with the historic alliance with Gap, makes for an extraordinary opportunity to deliver one of this year's biggest breakouts." When Gap Inc. created the Chief Entertainment Officer role in January, Dickson described the strategy. "Fashion is entertainment, and today's customers aren't just buying apparel, they're buying into brands that tell compelling stories and drive cultural conversations," Dickson said at the time. "As we reinvigorate Gap Inc.'s house of iconic American brands to drive relevance and revenue, we recognize entertainment is a critical link to the consumer. One we can lean on to create fandoms, inspire movements and fuel sustained growth." The JYT deal builds on a string of entertainment tie-ins Gap Inc. has pursued over the past year, including the Gap brand's Better in Denim campaign featuring KATSEYE, Old Navy's first co-created collection with Disney and a partnership with Harlem's Fashion Row during NBA All-Star Weekend. Gap Inc. also plans to open a Los Angeles office on Sunset Boulevard this spring to anchor its entertainment ambitions, with Kaufman splitting her time between Los Angeles, New York and San Francisco. Gap net sales up 9% in Q2. In its second-quarter fiscal 2026 earnings, released in August, Gap Inc. reported net sales of $3.7 billion, down 2% from the prior year, with comparable sales down 1% companywide. Store sales dropped 3% while online sales slipped 1%, representing 35% of total net sales. The namesake Gap brand posted net sales of $844 million, up 9%, with comparable sales climbing 10% on strength in denim, fleece and kids and baby categories. Banana Republic grew net sales 1%, with comparable sales up 3%. Old Navy, the company's largest brand by revenue, saw net sales fall 4% and comparable sales drop 4%, which the company attributed to softness in its women's seasonal assortment and an unexpected slowdown in store traffic. Athleta fared worse, with net sales down 12% and comparable sales down 12% as the brand continues efforts to rebuild profitability. Gap Inc. raised its full-year adjusted earnings-per-share outlook and has returned $726 million to shareholders year-to-date through dividends and share repurchases. Posted In: News

Adweek
Sep 22nd, 2026
Gap makes first big entertainment play with boy band JYT.

Gap makes first big entertainment play with boy band JYT. The multi-year partnership will span a docuseries, mall tour, and capsule collection as part of Gap Inc.'s new Fashiontainment platform. 53 mins ago Gap has struck a multi-year partnership with boy band Just Your Type (JYT), marking the first deal under parent company Gap Inc.'s push into entertainment. The collaboration launches Gap Inc.'s Fashiontainment platform and is the first major initiative under chief entertainment officer Pam Kaufman, who joined the company in the newly created role in February. Kaufman oversees Gap Inc.'s new entertainment division aimed at expanding how its brands show up in pop culture and media. The partnership with JYT will span original entertainment, fan experiences, social content, and fashion. Gap will co-produce a multi-episode docuseries following JYT behind the scenes, and next month, JYT will kick off a national mall tour with live performances and fan activations at select Gap stores. Brittaney is Adweek's creative editor based in London. Recommended videos

RocketNews
Sep 20th, 2026
Gap shares jump 12% after company names new Old Navy CEO to revive struggling brand.

Gap shares jump 12% after company names new Old Navy CEO to revive struggling brand. Gap Inc. named Michael Francis as the incoming chief executive officer of Old Navy, its largest revenue contributor. Francis, who joined the company as chief customer officer in May, will assume leadership on November 2, replacing Haio Barbeito, who will transition to an advisory role. Barbeito has served as Old Navy's CEO since 2022. The leadership change comes as Old Navy faces significant sales challenges. During the fiscal second quarter, the division posted net sales of $2.1 billion, declining 4% year over year, with comparable sales also down 4% compared to 2% growth in the prior-year period. This marked the brand's first negative comparable sales performance since the second quarter of 2023. Wall Street analysts had anticipated a smaller decline of 2.4%. Gap's chief executive Richard Dickson attributed some underperformance to inadequate execution on summer marketing campaigns that lacked direct product messaging, though he noted recent traffic and sales improvements. Old Navy generates approximately 60% of Gap's total revenue, making its performance critical to the parent company's results. The broader Gap Inc. reported mixed quarterly outcomes, beating earnings expectations while missing on revenue. The namesake Gap banner performed strongly with comparable sales up 10%, while Athleta experienced a significant 12% decline in comparable sales. Banana Republic posted a 3% comparable sales increase. For the full fiscal year, Gap narrowed its net sales growth outlook to a range of 1% to 1.5%, down from the prior 1% to 2% guidance, due to Old Navy's slowdown. However, the company raised adjusted earnings per share expectations to a range of $2.35 to $2.45 from the previous $2.30 to $2.40 range. Gap's stock surged 12% following the announcement of Francis's appointment, reflecting investor optimism about the leadership transition and turnaround efforts at the challenged division. Article summary produced by Claude AI

PR Newswire
Sep 15th, 2026
Gap Inc. appoints Kirsten Green to Board of Directors.

Gap Inc. appoints Kirsten Green to Board of Directors. Sep 15, 2026, 16:15 ET SAN FRANCISCO, Sept. 15, 2026 /PRNewswire/ - Gap Inc. (NYSE: GAP) today announced the appointment of Kirsten Green, Founder and Managing Partner of Forerunner, to the company's Board of Directors, effective immediately. A leading venture capital investor, Green brings more than two decades of experience recognizing fundamental shifts in how people relate to the world and supporting the leaders who translate those shifts into generation-defining companies. Since founding Forerunner in 2012, she led the firm to partner with more than 100 companies from their earliest stages through scale, including OURA, Chime, Hims & Hers, Faire, Wispr Flow, Suno, Warby Parker, Dollar Shave Club, and Town. "Kirsten has a demonstrated ability to anticipate shifts in consumer behavior, meet customers where they are, and translate those insights into meaningful business opportunities," said Richard Dickson, President and CEO of Gap Inc. "Her perspective will be valuable as we build on the renewed strength of our iconic brands, deepen their cultural relevance, extend their reach, and create new avenues for long-term growth." "Kirsten understands what it takes to turn bold ideas into lasting sources of growth," said Mayo A. Shattuck III, Chair of the Board, Gap Inc. "Her experience partnering with businesses as they evolve and scale will add an important dimension to our Board." Green founded Forerunner in 2012 with the belief that the way people relate to the world was fundamentally shifting - and that founders who understood those shifts earliest could go on to define and disrupt their categories. Under her leadership, Forerunner has raised nearly $3 billion from leading institutional investors and established a track record of engaged founder partnerships from seed stage through IPO. Green has earned 10 consecutive appearances on the Forbes Midas List, alongside recognition among TIME's 100 Most Influential People, Forbes' World's 100 Most Powerful Women, Barron's Most Influential Women in Finance and The New York Times' Top 20 Venture Capitalists. "Gap Inc.'s brands have an extraordinary place in people's lives and in culture," said Green. "I'm inspired by the momentum Richard and the team have created and the opportunity ahead to build on that legacy. I'm honored to join the Board and contribute to the company's continued growth." Green's appointment comes as Gap Inc. builds on the progress of its transformation, strengthening its core businesses while pursuing opportunities to extend the relevance and reach of its brands, including its recent expansion into beauty and accessories. About Gap Inc. Gap Inc., a purpose-driven house of iconic brands, is the largest specialty apparel company in America. Its Old Navy, Gap, Banana Republic, and Athleta brands offer clothing, accessories, and lifestyle products for men, women, children worldwide through Company-operated and franchise stores and e-commerce sites. Through Encore, its cross-brand membership program, Gap Inc. connects members across its portfolio to rewards, benefits and exclusive experiences. Since 1969, Gap Inc. has created products and experiences that shape culture, while doing right by employees, communities and the planet through its commitment to bridge gaps to create a better world. For more information, please visit www.gapinc.com. SOURCE Gap Inc.

Business Insider
Sep 9th, 2026
Gap taps a new exec to find its next act beyond fashion.

Gap taps a new exec to find its next act beyond fashion. Sep 9, 2026, 5:30 AM PT Gap Inc. wants to be in the middle of the cultural conversation - and just tapped a new exec to grow its business beyond clothes. Gap has hired Jamie Drew as its new head of strategic partnerships and growth, reporting to chief entertainment officer Pam Kaufman, the company exclusively told Business Insider. Drew is tasked with helping push Gap's brands - including Old Navy, Banana Republic, and Athleta, as well as Gap - beyond apparel to other consumer touchpoints. Her mandate is to look beyond traditional fashion partnerships to areas where the parent company or its individual brands could reach new audiences and create new businesses. The company said those areas could include experiences and destinations, hospitality or travel, sports and fitness communities, gaming, and food and beverage. Drew was most recently EVP of consumer products and experiences at Paramount Global, also Kaufman's alma mater, following 15 years at its kids channel Nickelodeon. She helped build the kids' franchise Paw Patrol into a retail business, acquire Teenage Mutant Ninja Turtles, take SpongeBob SquarePants to Broadway, and open the first Nickelodeon Hotel. Drew said her most successful initiatives embodied the brand's DNA. "Brand partnerships only work when they're truly authentic to the brand's ethos and extend its consumer relevance," she said. Reimagining Gap has been a top priority for Richard Dickson, who has revived the retail giant since becoming CEO in 2023. This year, Gap tapped Kaufman for its first chief entertainment role, Walmart alum Justin Breton to drive original content, and Paramount alum Lourdes Arocho to head up licensing. Gap has made headlines for its cultural marketing. The company has already been inserting itself into culture - and the Gap brand is its star. Over the past year, the Gap brand has tapped into celebrities and cultural events to draw attention. It cast global pop girl group Katseye in an ad, produced a video with Puerto Rican artist Young Miko around Bad Bunny's Super Bowl halftime show, became Coachella's exclusive apparel sponsor and merch partner, and dropped a buzzy collection of jeans with Hailey Bieber. Meanwhile, Banana Republic is bringing back nostalgia with refurbished vintage styles. Old Navy has also been working with stars like Paris Hilton and influencer Haylee Baylee, and launched a collection of clothes with luxury designer Christopher John Rogers. Gap Inc. also launched a loyalty program with exclusive drops and other benefits. Working with influencers and outside designers has been a frequent strategy for big retailers. J.Crew, for instance, worked with several designers to reimagine one of its classic sweater styles and cast internet star Emma Chamberlain for its latest collection. Other consumer brands have gotten creative, too, by moving beyond selling products over the years. Nike and Ralph Lauren are experimenting with cafés and dining, Lululemon acquired fitness company Mirror, and JPMorgan Chase bought food review site The Infatuation to give customers dining-related perks. Jumping into new areas can be risky. Brands have to be careful about launching extensions or moving into new areas where there's stiff competition or the brand doesn't add any new value, though, said Kevin Lane Keller, a marketing professor at Dartmouth's Tuck School of Business. Such moves have worked for some, like Ralph Lauren, whose defined brand translated well into home decor, but there have been some notable flops, like McDonald's foray into luxury hotels in the 2000s. The Gap brand had a yearslong revenue slump before Dickson's arrival, which it attributed in part to having too many products and styles. That history could impair Gap's ability to take more than small steps, Keller said. "Over time, if you haven't carved out a strong identity and reinforced it, that's not going to make it easy to move into unrelated categories," he said. "They also haven't stretched out of apparel that much." Gap may be about to face the first test of its ability to extend its brand, having just made a concerted push into accessories under the leadership of Coach alum Reed Krakoff.