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Cardinal Health

Distributes medicines and medical supplies

Pricing Specialist Consultant - Account Management

Customer SupportPosted on Nov 6
Full-timeRemote in USA$68.5k - $107.5k /yr

About the Job

Requirements

  • GPO contract knowledge is required.
  • Basic understanding of AI utilization is required.
  • Proficiency in Excel and data analytics is required.
  • Familiarity with Google Sheets is required.
  • Ability to multitask is required.
  • Strong written and oral communication skills are required.
  • Attention to detail is required.

Responsibilities

  • Monitor daily pricing and contract alignment using customer analytics.
  • Extract and communicate critical insights that highlight opportunities for improvement or growth.
  • Serve as a supplementary point of contact for the identified customer group.
  • Deliver timely and effective issue resolution to maintain trust and satisfaction.
  • Partner with internal teams, including GPO, Credit, Customer Service, and Sourcing, to resolve complex issues and streamline processes.
  • Act as a liaison to ensure alignment and accountability across departments.
  • Support customer onboarding.
  • Validate customer pricing and analyze purchase data using Excel and analytical tools.
  • Contribute to pricing reviews, customer analyses, and process improvements of moderate scope and complexity, managing timelines and coordinating with internal partners while providing reliable backup coverage for MSO customers.
  • Investigate discrepancies between contracted and invoiced pricing, evaluate potential causes and solutions, coordinate corrections with appropriate teams, verify resolution, and communicate actionable findings.
  • Use validated data and established contract terms, guidelines, and approval requirements to prioritize pricing issues, determine next steps, and escalate exceptions beyond the role’s authority.
  • Independently manage routine pricing validation, reporting, and customer follow-up with general guidance; seek direction on unfamiliar contract scenarios or complex issues and coordinate handoffs with primary account managers to maintain MSO service continuity.
  • Validate product identifiers, customer account information, contract eligibility, effective dates, and pricing calculations; review analyses for logical reasoning and accuracy, document findings and corrections, and follow team and organizational quality standards.

About the Company

Cardinal Health

Distributes medicines and medical supplies

Cardinal Health distributes pharmaceuticals and medical products to pharmacies, hospitals, clinics and physician offices, mainly in the United States. Its largest business buys branded, generic and specialty medicines from drugmakers and delivers them to retail chains, independent pharmacies and health systems. The company also makes and sources Cardinal Health brand medical and surgical supplies, runs nuclear pharmacies that prepare radioactive drugs for imaging, and ships home-health supplies directly to patients. It earns most of its revenue from the margin on products it distributes, plus manufacturing, logistics and services for specialty physician practices. Cardinal Health was founded in 1971 and is based in Dublin, Ohio.

Company size
10,001+
Company stage
Not listed
Total funding
$204.5M
Headquarters
Dublin, OH
Founded
1971

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