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Prosidian Consulting

Management and operations consulting firm

Web / IT Generalist

IT Service Desk & End User SupportConfirmed live in the last 24 hours
Full-timeCharlotte, NC, USANo salary listed

About the Job

Requirements

  • A bachelor's degree in a related field.
  • At least 3 years of experience.
  • Experience with graphical design.
  • Experience designing marketing materials.
  • Experience with website and corporate information technology environments.
  • Experience in website design, security, support, and maintenance.
  • Experience training end users on software.
  • Experience maintaining and creating reports.
  • Ability to communicate clearly and concisely, both verbally and in writing.
  • Ability to deliver customer service to users with varying levels of computer knowledge.
  • Ability to research and interpret relevant regulations, guidelines, and standards.
  • Ability to support and troubleshoot network connectivity issues and standalone peripherals, including printers and scanners.
  • Knowledge of Microsoft Office applications.
  • Ability to learn a variety of software programs.
  • Strong interpersonal, written, and verbal communication skills, including the ability to communicate technology ideas to nontechnical audiences.
  • Ability to document using clear, concise, and grammatically correct language.
  • Ability to give clear written and spoken presentations.
  • Ability to multitask and self-manage the workday.
  • Ability to work in a fast-paced and time-sensitive environment.

Responsibilities

  • Define, manage, and implement web and information technology projects based on internal and client solutions.
  • Align technology solutions with business strategies while working primarily with senior management.
  • Provide technical support for computers and associated networks.
  • Install, troubleshoot, service, and repair personal computers, network equipment, related PC software, telephones, cables, and connectors.
  • Provide personal computer, hardware, and software support.
  • Install, service, and repair personal computers and install attendant software.
  • Connect personal computers and terminals to existing data networks.
  • Instruct users in the use of personal computers and networks.
  • Investigate users' information, network, and communications needs and recommend software and hardware purchases.
  • Perform basic personal computer and network software programming.
  • Identify opportunities and conduct analyses, needs assessments, and cost-benefit assessments.

About the Company

Prosidian Consulting

Management and operations consulting firm

ProSidian Consulting is a management and operations consulting firm that helps private companies, Fortune 1000 enterprises, and government agencies solve problems and improve operations through tailored, industry-aligned services. It offers six enterprise practice areas: Risk Management, Energy & Sustainability, Compliance, Business Process, IT Effectiveness, and Human Capital, delivered by multidisciplinary teams across CONUS/OCONUS. The firm follows a structured approach to strategic solutions focused on growth, margin, and efficiency, aligning assets, processes, policies, and people to deliver value. With former Big 4 leadership and a nationwide/overseas footprint, its goal is to translate strategy into execution that boosts clients' return on invested capital and value delivered to customers.

Company size
11-50
Company stage
Not listed
Total funding
Not listed
Headquarters
Charlotte, NC
Founded
2008

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