Quality Engineer

Who We Want:

The Quality Engineer is responsible for conducting on going analysis of the production process inputs and output to ensure that customer (internal and external) quality requirements are being achieved

What You'll Do:

• “Safe Launch” participant to constructively accept a detailed hand-off of product requirements from APQP QE.
• The “Safe Launch” hand-off process links the APQP QE and Current Production QE when the first MRD parts are being run. These QEs work together to obtain and complete the necessary quality system documentation, dimensional data, GP-12 support, and PTR/MRD packaging and labeling for shipment.
• Supporting the “Safe Launch” process also includes providing the plant communication linkage for a formal tooling buy-off process, including Run at Rate support and associated documentation to declare die/welder readiness for production. This is then followed by the preparation of all PPAP documentation for submission.
• Responsible for all plant level quality concerns for assigned product.
• Serve as direct point of contact for customer complaints.
• Manage Quality System for all changes after launch.
• Obtain “Master Samples” from 300-piece initial production run for Program archiving of Part Quality at start of production.
• Update Control Plans & FMEA as Issues Arise from the Floor or Customer.
• Issue Product Quality Check Deviations following direction from management.
• Provide timely acknowledgement responses to customer complaints.
• Provide formal documentation PRR/HTR, responses to the customer.
• Be a presence at the assembly plants to provide face-to-face interaction and ensure customer satisfaction while developing relationships.
• Understand how each part is utilized in the vehicle build and become the “expert” regarding what the customer expects from us as the supplier of this part.
• Provide the plant management with the “voice of the customer” and explain what key part attributes are important to manage on each part and why.
• Train plant level quality auditors and production team leaders on part-to-part concerns regarding acceptability, inspection methodology, and customer expectations.
• Direct Quality Technicians to provide supporting product quality documentation (Part Picture Visuals, Packaging Instructions, Gage Instructions, Quality Alerts, etc.), and floor support as necessary.
• Provide plant with priorities for part improvement to ensure the most important attributes are addressed first, and stress continuous improvement.
• Address plant floor quality concerns as they arise, provide timely opinions for acceptability, and be able to provide the proper decision criteria for management to direct the part disposition.
• Champion problem control meetings for customer complaints, and attendees need to be accountable for their problem control responsibilities by area managers.
• The QE should be involved in monitoring daily part quality and spend time on the floor checking parts and auditing product and process to verify that customer requirements are met.
• Participate in the layered process audits.
• Implement new methods of inspection and control when required. (i.e.: enhanced containment techniques and documentation, SPC data, scheduled CMM runs or Roamer scans, etc.)
• The QE is responsible for supporting all QSB+ and TS requirements associated with his/her assigned part responsibilities.

When and Where:

This will be a 1st shift position located at our Plant in Holland, MI. 
Occasionally, this may require you to arrive early, stay late, or work on weekends, outside of our regular hours, to ensure we successfully meet customer needs, deadlines, or urgent requests.

What You Need to Have:

• Associate degree from a 2- or 4-year college
• 5 Years in related experience and/or training
• Equivalent combination of education and experience
• Bachelor of Science Degree from a 4-year college or university preferred
• 10 to 15 years related experience and/or training preferred
• Equivalent combination of education and experience preferred
• Has high standards of performance for self.
• Takes responsibility for actions, results, and mistakes.
• Is thorough, accurate, and reliable when performing and completing job tasks; demonstrates honesty and integrity in all aspects of work.
• Takes positive action to objectively resolve conflict by listening, staying focused on issue to find resolution, and monitoring progress.
• Maintains positive relationships by constructively resolving conflicts.
• Uses feedback from others to continuously improve performance and work relationships.
• Moves within own and/or other work areas (flexes) to support plant flow.
• Works with sense of urgency to meet needs of customers.
• Has necessary experience, skills, and knowledge to perform all aspects of job; rotates through all job responsibilities.
• Maintains knowledge and skills to perform job effectively.
• Has ability to focus on benefits of change and see it as positive; approaches change or newness in constructive/objective manner; views change as learning opportunity.
• Looks for good in others; works collaboratively with others; shares information and knowledge.
• Is at work when scheduled and ensures coverage when absent; takes timely breaks/lunches; uses time wisely.
• Advance GD&T training
• Understanding of the Specific Customer Requirements
• Understanding the PPAP Process
• Understanding of the APQP Process
• Understanding of dimensional data and the ability to analyze and make decision
• Understand problem solving and all the involved core tools
• Communication written and verbal
• Plexus
• Microsoft Office