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BJ's Wholesale Club

Membership-based wholesale club retailing diverse goods

Licensed Optician

Medical, Clinical & VeterinaryPosted on Nov 11
Full-timeFarmingdale, NY, USAIn-person

About the Job

Requirements

  • Must hold and maintain an active license to work as an optician in the state.
  • Knowledge of optical products and business practices is preferred.
  • A high school diploma, college degree, and/or experience in big-box wholesale, retail, or optical settings is preferred.
  • Strong interpersonal skills, organizational skills, and attention to detail are required.
  • Open shift availability is required for full-time positions.
  • Must be at least 18 years old.
  • Must be able to perform frequent movement on hard surfaces and occasional bending, handling, pulling, reaching, or stooping to examine or scan merchandise.
  • Must frequently lift objects up to 50 pounds and may need to lift and move heavier or awkward objects with assistance.
  • Must be able to work indoors with frequent exposure to temperature extremes and loud noises, and occasional exposure to cleaning agents.
  • Must use optical hand tools to adjust and repair eyeglasses, including inserting and removing nose pads and small screws.

Responsibilities

  • Dispense spectacles and other optical products to adults and children using prescriptions written by optometrists and ophthalmologists.
  • Advise and assist patients in selecting lenses and spectacle frames, including their style, weight, and color.
  • Verify order data entry by comparing prescriptions with the original prescription from the doctor, ensure information is accurate, and file orders under the correct store ABC system.
  • Provide in-person and telephone member service, explain procedures included under the exam fee, communicate openly and honestly, and maintain a pleasant demeanor.
  • Take measurements, ensure frame selection is appropriate for prescription power, read prescriptions using a lensometer, notify members when products are ready, advance orders in the system through received, notified, and dispense stages, and handle related transactions.
  • Support sales and metric goals by educating patients about available product benefits and recommending products to address their visual needs.
  • Engage members in front of Optical during downtime.
  • Follow privacy and confidential or proprietary company policies and procedures, including the Health Insurance Portability and Accountability Act (HIPAA), and assist members with eyeglass adjustments and repairs.
  • Assist the Optical Manager with opening and closing procedures and ensure funds are collected accurately and payments are made at the point of service.
  • Maintain club policies and procedures and perform other assigned duties.
  • Maintain regular, predictable, full attendance.
  • Support club policies, procedures, and compliance; uphold accountability, honesty, integrity, safety, inclusion, diversity, collaboration, respect, adaptability, and a positive member-focused environment.
  • Deliver service excellence, resolve and de-escalate member concerns, and follow daily GOLD Member Standards: Greet, Anticipate, Appreciate (GAA), and Fast, Friendly, Full, Fresh, Clean.
  • Work as a team to uphold GOLD club standards, including stocking items, executing planograms, maintaining accurate signage, and keeping areas clean and organized.
  • Access and read production or financial performance reporting for the department and understand how consistent execution affects business results.

Desired Qualifications

  • Knowledge of optical products and business practices.
  • A high school diploma, college degree, and/or experience in big-box wholesale, retail, or optical settings.

About the Company

BJ's Wholesale Club

Membership-based wholesale club retailing diverse goods

BJ's Wholesale Club operates a membership-based warehouse club that sells a wide range of products, including groceries and electronics, to individuals and small businesses. Members pay fees to access lower prices, and products are sold both in-store and online, with private-label brands Wellsley Farms and Berkley Jensen available. The company differentiates itself through its membership model, its private-label brands, bulk-format shopping, and a mix of physical and online shopping with additional services. Its goal is to help members save money and shop conveniently through bulk purchases and member discounts, supported by membership dues, product sales, and services.

Company size
10,001+
Company stage
IPO
Headquarters
Westborough, MA
Founded
1984

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