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Columbia Sportswear Company

Direct-to-consumer outdoor apparel and gear

Assistant Store Manager

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeWhistler, BC, Canada$26 - $30 /hrIn-person

About the Job

Requirements

  • No specific education is required; a high school diploma or GED is preferred.
  • At least 5 years of experience in the position or specialization.
  • Skill operating inventory and point-of-sale systems and other retail software tools.
  • Experience driving consumer engagement, personalized service, and selling skills.
  • Ability to use judgment to identify and resolve day-to-day technical and operational problems.
  • Ability to exchange ideas and information effectively with the store leadership team, associates, and consumers.
  • Ability to frequently move about in an active or strenuous environment and adjust or move items weighing up to 40 pounds; the role may involve specialized equipment and exposure to dust and noise.
  • Ability to work in place occasionally.
  • Ability to communicate clearly with others.
  • Availability to work a flexible retail schedule that may change seasonally and in response to location-specific business trends or forecasts.

Responsibilities

  • Lead Sales Associates and Supervisors to engage consumers and inspire brand loyalty.
  • Provide continuous training and coaching on products, technologies, and enhanced selling skills so Sales Associates can recommend products and influence consumer buying decisions.
  • Develop strategies to improve consumer engagement, drive sales, and increase profitability.
  • Support the Store Manager in creating an environment focused on inclusion, teamwork, customer service, and productivity, serving as a positive role model and leader.
  • Provide leadership and direction to supervisors and associates on day-to-day operations to ensure staff performance and operational standards are met.
  • Create an engaging consumer shopping experience that expands the consumer base and ensure Sales Associates have in-depth product and technology knowledge to serve consumer needs.
  • Provide training and coaching on selling skills that influence consumer buying decisions.
  • Assist the Store Manager with interviewing, hiring, training, coaching, and onboarding team members as necessary, and support ongoing team-member growth and development.
  • Participate in developing and implementing action plans addressing opportunities in sales, store operations, safety, employee productivity, and performance.
  • Create weekly store schedules and support the Store Manager in achieving labor and operating expense targets.
  • Maintain appropriate inventory levels and accuracy through receiving, processing, salesfloor replenishment, stockroom organization, and shrink controls.

Desired Qualifications

  • High school diploma or GED.

About the Company

Columbia Sportswear Company

Direct-to-consumer outdoor apparel and gear

Columbia Sportswear makes outdoor clothing and gear for men, women, and children, including jackets, shirts, pants, footwear, and accessories for activities like hiking and camping. Its products are designed for durability and performance, offered through multiple channels including its website, company stores, and retail partners. The company differentiates itself with a long-standing brand reputation for quality and a broad product range distributed across online and physical stores. Its goal is to serve outdoor enthusiasts with reliable gear while growing revenue through direct-to-consumer sales and retailer partnerships.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Portland, OR
Founded
1938

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