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Highmark Health

Health insurance plans and wellness resources

Medical Assistant

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timePittsburgh, PA, USA

About the Job

Requirements

  • One-year certificate from a college or technical school, or at least three months of related experience and/or training, or an equivalent combination of education and experience.
  • Newly hired medical assistants must complete training and/or attempt testing within 30 days of hire and obtain certification within 120 days of hire.
  • CPR certification is required, specifically American Heart Association CPR.
  • Medical assistants must achieve and maintain certification in accordance with CMS Meaningful Use requirements.
  • Act 34 Criminal Background Clearance Certificate is required.
  • Act 33 Child Abuse Clearance Certificate is required.
  • Act 73 FBI Fingerprinting Criminal Background Clearance Certificate is required.
  • Employees must comply with HIPAA privacy policies and information security guidelines.

Responsibilities

  • Prepare and room patients in the clinical practice setting according to standardized workflows.
  • Obtain patient vital signs; document patient information, history, and medication reconciliation; and prepare the examination room for visits.
  • Document pertinent details and patient interactions in the electronic health record according to established standards and workflows, using the correct note type. Review, update, and reconcile medication lists, problem lists, and social history in the record, follow Meaningful Use standards, and assist with population health management.
  • Complete annual wellness visit assessments when applicable, request orders for required age-appropriate screenings, and document physical examinations in the correct electronic health record note type.
  • Coordinate patient care under the assigned healthcare provider's supervision and assist providers with examinations and procedures.
  • Assist with patient prescription needs according to established protocols.
  • Review pre-visit planning documentation and patient charts before appointments to ensure providers are prepared to address required screenings and gaps in care.
  • Perform PHQ-9 depression, tobacco, chronic disease, and Meaningful Use-required screenings; perform in-house testing according to established protocols and policies.
  • In collaboration with the care team nurse, follow up with patients at designated intervals through their preferred communication method, following provider instructions, and notify patients of test results promptly under provider direction.
  • Maintain adequate medical-supply inventory and keep patient treatment areas stocked according to established inventory standards.
  • Clean and sterilize instruments according to established standards, and perform assigned laboratory controls and equipment checks.
  • Perform clerical office functions and other assigned or required duties.
  • Travel between physician office locations when required.

Desired Qualifications

  • Experience with practice management software and electronic health record applications.

About the Company

Highmark Health

Health insurance plans and wellness resources

Highmark Health provides health insurance plans in Pennsylvania, Delaware, and West Virginia for individuals, families, businesses, and Medicare beneficiaries. Plans are funded by premiums and government reimbursements, and cover services like doctor visits, hospital stays, prescription drugs, and preventive care, plus member tools such as symptom checkers, cost and coverage details, and OTC rapid test reimbursements. It differentiates itself through active community involvement and sustainability efforts, alongside a large, diverse member base and Medicare compatibility that influence plan design. The goal is to improve community health by offering comprehensive coverage and supportive health resources while operating in a responsible and sustainable way.

Company size
5,001-10,000
Company stage
Grant
Total funding
$29.6M
Headquarters
Pittsburgh, PA
Founded
1996

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