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Williams Lea

Global business support for professional services

Presentations Associate

Full-Time
$18/hr+ Differential
Junior
Wheeling, WV, USA
HybridIn-office Thursdays; remote the remaining workdays.
Art, Graphics & AnimationGraphic Design

About the job

Requirements
  • A high school diploma or equivalent is required.
  • At least one year of presentations experience is required, preferably in a legal, banking, or large corporate environment.
  • Skill in Microsoft Office software, including Excel, PowerPoint, and Visio, as well as strong keyboarding and typing skills.
  • Familiarity with software for editing or creating documents, specifically Adobe PDF and Creative Suite, including Illustrator and Photoshop.
  • Ability to apply intermediate knowledge of grammar, spelling, and composition to work requests.
  • Ability to handle sensitive or confidential documents and information.
  • Ability to exercise good judgment and make decisions that conform to business needs and policy.
  • Ability to identify when to escalate a problem to a supervisory level.
  • Ability to work independently and collaboratively as part of a team.
  • Professional verbal and written communication skills.
  • Customer service skills to create, maintain, and enhance customer relationships.
Responsibilities
  • Use appropriate logs or tracking software for presentation work.
  • Assess job requests and ensure appropriate completion of tasks throughout the task lifecycle.
  • Perform presentation design, including creating pitch books and materials; creating, editing, and error-correcting multiple document types to support the client’s brand; and performing intake and workflow coordination as needed.
  • Use established procedures, standards, and formats to edit, proofread, create, or otherwise complete presentation requests to client satisfaction.
  • Use the equipment, technology, software, and hardware needed to perform job functions.
  • Communicate with team members, leads, supervisors, or clients about job or deadline concerns.
  • Meet contracted deadlines for client service delivery.
  • Troubleshoot basic software or hardware problems.
  • Help foster continuous service enhancement and relationship building with the client.
  • Perform quality assurance on own or others’ work as requested.
  • Follow Williams Lea Tag and client policies.
  • Use equipment and supplies in a cost-efficient manner.
Desired Qualifications
  • Presentation experience in a legal, banking, or large corporate environment is preferred.

About the company

Williams Lea provides tailored business support services for financial, legal, and professional services firms around the world. It uses a combination of onshore and offshore centers plus local offices to deliver customized, high-touch services that integrate advanced technology and real-time data. A core differentiator is ENGAGE, its technology platform that enables global automation, governance, and analytics to drive efficient workflows and real-time reporting. The company serves high-profile clients, including many leading law firms, professional services firms, and financial institutions, and generates revenue through service contracts. Williams Lea’s goal is to improve operational efficiency for clients, freeing fee earners to focus on client work, while pursuing ESG initiatives through its Beyond Business program focused on education, diversity, sustainability, and self-betterment.

Company Size

5,001-10,000

Company Stage

N/A

Total Funding

N/A

Headquarters

London, United Kingdom

Founded

1820

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Simplify's Take

What believers are saying

  • RRD closed the Williams Lea acquisition on January 31, 2025, stabilizing ownership.
  • Michael Pecnik became chief product officer in March 2024, accelerating AI productization.
  • New leadership appointments in 2024 signal sharper sales execution across financial and legal accounts.

What critics are saying

  • RRD integration likely cuts Williams Lea India finance roles by 45-50% in 2025.
  • Printweek reported 100 EMEA layoffs in 2023, signaling recurring restructuring pressure.
  • If RRD centralizes delivery, Williams Lea loses autonomy and becomes a commoditized unit.

What makes Williams Lea unique

  • Williams Lea serves 50 law firms and 10 of 15 global investment banks worldwide.
  • Its ENGAGE and LogoCloud products automate pitchbooks, transcription, and workflow governance.
  • RRD kept the Williams Lea brand after closing the January 31, 2025 acquisition.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Life Insurance
  • 401(k) Retirement Plan
  • 401(k) Company Match
  • Paid Vacation
  • Paid Parental Leave
  • Short-term & Long-term Disability
  • Wellness Program
  • Discounted gym memberships
  • Hybrid Work Options
  • Flexible Work Hours

Company News

Outsource Accelerator
Jan 4th, 2025
RRD Acquires Williams Lea for $1.2B

Williams Lea, a global provider of tech-enabled business support services, has been acquired by RRD, a marketing and supply chain solutions provider. The acquisition, set to finalize in Q1 2025, aims to enhance RRD's business support services. Williams Lea, with $1.2 billion annual revenue and 7,000 employees, will integrate into RRD's Digital, Creative, and Business Support Services segment. RRD generates $5.4 billion annually and employs over 30,000 people in 26 countries.

Citybiz
Dec 4th, 2024
Williams Lea Appoints Hillary McNally as CRO and Alastair Kelly as Managing Director

Global tech-enabled business support services firm Williams Lea announces the appointment of Hillary McNally as Chief Revenue Officer (CRO) and Alastair Kelly as Managing Director, Asia Pacific.

PR Newswire
Mar 5th, 2024
Williams Lea Announces Appointment Of Michael Pecnik As Chief Product Officer

NEW YORK, March 5, 2024 /PRNewswire/ -- Global tech-enabled business support services firm Williams Lea announces the appointment of Michael Pecnik as Chief Product Officer (CPO). Pecnik will oversee product strategy for the company's services and solutions, including its proprietary ENGAGE suite of products and LogoCloud™, an AI-enabled SaaS platform.Pecnik comes to Williams Lea with over twenty years of experience in product management and enterprise software sales. Before joining the business, he led the Global Customer Success Team for Business Applications in the Professional Services vertical at Microsoft.Prior to that, Pecnik spent 12 years in various leadership roles at salesforce.com, BNY Mellon and Cognizant, and he started his career as a product manager at Dow Jones. Pecnik holds an MBA from NYU Stern and a master's degree in information science from the University of Graz."We are delighted to have Michael join our organization at such a pivotal time," said Nick Morgan, CTO of Williams Lea. "The rapid emergence of generative AI is transforming the way our business operates, and Michael's expertise in delivering best-in-class products will ensure we optimize these technologies to drive efficiencies and service excellence for our clients."The addition of the CPO role comes as Williams Lea continues its strategy of tech-enabling its offerings. In 2023, the company launched LogoCloud™, which leverages AI and automation to streamline critical, time-intensive presentation creation tasks for bankers, analysts and consultants.In January 2024, Williams Lea furthered its tech enablement with the launch of ENGAGE Transcribe, an end-to-end solution specifically designed to effortlessly convert multi-speaker and multilingual audio files into text with unparalleled speed and accuracy

Sharecast
Mar 5th, 2024
Williams Lea announces appointment of Michael Pecnik as Chief Product Officer

NEW YORK, March 5, 2024 /PRNewswire/ - Global tech-enabled business support services firm Williams Lea announces the appointment of Michael Pecnik as Chief Product Officer (CPO).

AI Magazine
Jan 11th, 2024
Williams Lea launches ENGAGE Transcribe, combining AI and expertise to augment business support for global clients

NEW YORK, Jan. 11, 2024 /PRNewswire/ - Global tech-enabled business support services firm Williams Lea today launched ENGAGE Transcribe, an end-to-end solution specifically designed to effortlessly convert multi-speaker and multilingual audio files into text with unparalleled speed and accuracy.