Mobile Operations Team Lead

Job Summary:

The Mobile Operations Team Lead – is responsible for leading a team of mobile operators to ensure all scheduled equipment deployments are executed accurately, safely, and on time. This role serves as the primary point of accountability for day shift operations across Maryland, maintaining schedule compliance, vehicle and equipment readiness, and team performance. The ideal candidate combines strong field operations experience with the leadership presence to guide a team through dynamic, time-sensitive deployments.

Job Description:

Shift Leadership & Schedule Compliance

• Lead and oversee a team of mobile operators, ensuring all deployments are completed on schedule and to standard. 
• Serve as the primary point of contact for the shift, making real-time decisions in the absence of daytime management. 
• Monitor shift performance and proactively address coverage gaps, call-offs, or schedule changes to prevent missed deployments. 
• Ensure all team members follow company procedures, safety policies, and applicable laws throughout the shift. 

Mobile Operations & Equipment Deployment

• Operate and deploy mobile enforcement equipment (trailers, vehicles, and associated systems) at designated sites across Maryland. 
• Ensure all equipment is properly set up, configured, and functioning before and during each deployment. 
• Troubleshoot equipment issues in the field and coordinate resolution with maintenance or on-call technicians as needed. 
• Safely transport trailers and vehicles between deployment sites and shop locations in Maryland. 

Team Support & Development

• Provide hands-on guidance and on-the-job training to mobile operators during the shift. 
• Mentor less experienced team members on deployment procedures, equipment handling, and safety best practices. 
• Provide coverage support as needed, stepping in directly on deployments when short-staffed. 
• Offer timely feedback to team members and escalate performance concerns to the Field Operations Manager. 

Documentation & Reporting

• Maintain accurate shift logs, deployment records, and equipment status updates using tracking software. 
• Report shift outcomes, incidents, and equipment issues to other management at shift handoff. 
• Track any schedule deviations. 
• Ensure all required documentation is completed accurately and submitted on time. 

Vehicle & Fleet Readiness

• Coordinate with the maintenance team to flag and schedule repairs for any fleet issues identified during the shift. 
• Operate company vehicles in compliance with all Maryland traffic laws and company driving policies. 
• Support transportation of trailers and vehicles between Maryland locations as operationally required. 

Communication & Coordination

• Maintain clear communication with other shift management, and mobile operators throughout the shift. 
• Escalate critical issues (equipment failures, safety concerns, staffing emergencies) promptly to the appropriate contact. 
• Coordinate with vendors or on-call resources as needed to resolve field issues during working hours. 

Requirements

• 2+ years of experience in field operations, mobile operations, or a related role. 
• Prior experience in a lead, supervisory, or team lead capacity. 
• Valid Maryland driver's license with a clean driving record; ability to operate vehicles towing trailers. 
• Ability to operate mobile equipment and perform basic troubleshooting in the field. 
• Strong time-management skills with the ability to manage a team under time-sensitive conditions. 
• Excellent communication and interpersonal skills; comfortable leading peers during overnight shifts. 
• Ability to lift at least 50 lbs and perform physical tasks associated with equipment deployment. 
• Proficient in using scheduling, tracking, and reporting software or mobile apps. 
• Availability to work consistent shifts, including weekends and holidays. 
• Must be able to travel across Maryland as operationally required. 

Nice to Haves

• Experience in automated traffic enforcement, public safety technology, or similar field service environments. 
• Familiarity with trailer operations, fleet management, or DOT regulations. 
• CDL or experience towing commercial trailers. 
• Experience using GPS tracking or deployment management platforms. 
• Background in training or mentoring field operations staff. 
• Bilingual skills a plus. 

Worker Type:

Regular

Number of Openings Available:

1