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CVS Health

Runs pharmacies, health plans and clinics

Pharmacy Intern

PharmacyUpdated on Nov 11
InternshipCrystal, MN, USA$20.50 - $24.25

About the Job

Requirements

  • Be accepted into, or actively enrolled in, an ACPE-accredited college or school of pharmacy.
  • Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Attend regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
  • Concentrate on tasks over time, pivot quickly between tasks, and confirm prescription information and label accuracy to ensure patient safety.
  • Look for ways to help people in a friendly manner, recognize patients’ reactions, and respond appropriately.
  • Use and understand verbal and written communication with patients and colleagues, and practice active listening by giving full attention, understanding points made, asking appropriate questions, and avoiding inappropriate interruptions.
  • Use mathematical reasoning to determine quantities such as tablets to dispense, days’ supply, and the number of bottles needed to fill prescriptions.
  • Identify challenging patient or colleague interactions and select an appropriate course of action.
  • Remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, stoop, and perform repetitive finger and hand movements; handle precise machine adjustments; and perform close-visual-acuity tasks.
  • Occasionally lift or exert up to 20 pounds, frequently up to 10 pounds, and consistently move objects using negligible force.
  • Communicate detailed or important spoken instructions accurately and receive detailed information through oral communication.
  • Complete additional tasks as directed by a supervisor or manager.

Responsibilities

  • Follow company standard operating procedures at each workstation to help pharmacists and technicians manage and improve patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
  • Create positive patient experiences with empathy and genuine care, including personalized service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and solve or escalate patient problems.
  • Offer counseling, field medical questions, and obtain patient medical-history information when appropriate under the direct supervision of a licensed pharmacist.
  • Take telephone prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where permitted by state regulation.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
  • Perform permitted basic inventory activities as directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Follow applicable laws, regulations, professional standards, ethical principles, and company policies to ensure patient safety, controlled-substance dispensing and recordkeeping compliance, and patient privacy and security.
  • Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where allowed by law and supported by required training and certification.
  • Where permitted, complete additional licensure and training to obtain Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about the importance of vaccines and refer vaccination questions to the pharmacist-on-duty.
  • Monitor for and respond to adverse reactions, and report adverse-reaction events as required by public health rules.
  • Review and collect patient information and track and document it for each applicable patient.
  • Travel voluntarily to stores in the market to work shifts as business needs require.

Desired Qualifications

  • Have 1 or more years of related work experience in a pharmacy, retail, medical, or customer-service setting.
  • Be able to become immunization certified and, once state regulations are met, strive to provide patient immunizations as an essential pharmacist function.
  • Be able to work in the home store and at other market locations to meet business needs.
  • Demonstrate proficiency in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.

About the Company

CVS Health

Runs pharmacies, health plans and clinics

CVS Health runs pharmacies, health insurance plans and medical clinics for individuals, employers and government programs across the United States. Its businesses include CVS Pharmacy, the Aetna insurer and Caremark, which manages prescription coverage and negotiates drug prices for health plans. Patients fill prescriptions in stores or by mail and receive care through walk-in clinics, primary care centers and home visits. The company earns money from prescription sales, insurance premiums, plan administration fees and clinical services, combining coverage with places to obtain treatment. Its first store opened in 1963, and its headquarters are in Woonsocket, Rhode Island.

Company size
10,001+
Company stage
IPO
Headquarters
Woonsocket, Rhode Island
Founded
1963

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