Team Lead – Learning and Development

Who We Are

Arcadia is the AI-powered energy intelligence platform for businesses. We replace fragmented tools and manual workflows with one platform to pay utility bills, buy energy, and advance sustainability — across every location, at enterprise scale.

Trusted by Fortune 2000 companies, Arcadia combines unified data, AI-powered analytics, and expert advisory to help enterprise teams save money, mitigate risk, and cut carbon.

We deliver this through three comprehensive solutions:

• Utility Bill Management: Automating the entire utility bill lifecycle — from data capture and validation to payment processing and auditing.
• Energy Procurement Advisory: Bringing together comprehensive data, AI-powered analytics, market expertise, and a strong partner network to make sophisticated procurement options accessible to all. .
• Sustainability Reporting — Verified emissions data with seamless integration into leading sustainability platforms.

Tackling the world's most complex energy challenges requires diverse thinking. We're building teams of people from different backgrounds, industries, and disciplines — united by a belief that energy management should be simple, intelligent, and a genuine driver of business value.

Benefits:

• "Remote first" culture - work anywhere in the continental US as long as you have a reliable internet connection
• Flexible PTO - no accrued hours and no limit on the number of vacation days exempt employees can take each year
• 11 annual holidays
• 10 days sick leave
• Up to 2 weeks bereavement leave
• 2 volunteer days off
• 2 professional development days off
• Parental Leave Benefits for ALL parents
• 75-95% employer cost coverage for medical, dental, and vision benefits for employees and dependents

Celebrating Diversity and Inclusion 

Here at Arcadia, we cultivate diversity, celebrate individuality, and believe unique perspectives are key to our collective success in creating a clean energy future. Arcadia is committed to equal employment opportunities regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any status protected by applicable federal, state, or local law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation by emailing [email protected] prior to completing your application.

1. Key Responsibilities:

• Plan and oversee end-to-end training activities, including new-hire onboarding, process training, assessments, and employee development initiatives, including structured knowledge transfer, ramp-up plans and readiness validation for new and existing team members. 
• Define role-wise learning paths with clear milestones, timelines and sign-offs.
• Lead and develop trainers through coaching, performance feedback, Train-the-Trainer initiatives, and regular evaluation of training delivery to maintain consistent learning standards.
• Effectively leverage Learning Management System (LMS) or equivalent tools (Confluence, repositories, trackers) to manage learning content, training assignments, assessments, completion tracking, and reporting. Use LMS data to monitor learner progress and identify opportunities to improve training effectiveness.
• Experience working with US-based stakeholders and processes, with an understanding of quality and operational standards, to ensure training prepares employees for operational requirements. 
• Act as the primary India point of contact for training with US and India stakeholders. Coordinate with operations, HR, recruitment, IT, and business leadership across locations and time zones to align training priorities, manage dependencies, communicate progress, and resolve delivery issues.
• Partner with operational stakeholders, HR, and hiring managers to align resource requirements, role expectations, recruitment priorities, interview schedules, and joining timelines.
• Own the training content repository and ensure it stays current and accessible. Ensure training materials, schedules, attendance, completion records, assessment results, and employee learning progress are accurately maintained by the team.
• Provide actionable feedback to senior management on product or process changes, recurring training gaps, and improvement opportunities to enhance operational efficiency and employee experience.
• Coordinate with operational managers to monitor employee productivity and quality targets, identify performance gaps, and recommend appropriate training interventions.
• Oversee the preparation and maintenance of L&D reports, dashboards, trackers, training records, assessment results, onboarding documentation, and management updates.
• Identify operational risks, delays, recurring performance gaps, and process inefficiencies, and communicate or escalate them to the relevant stakeholders.
• Ensure clear written and verbal communication and effective collaboration with distributed teams across time zones.

2. Our Ideal Candidate Profile:

• 5–7+ years of experience in Learning & Development, corporate training, or training operations, with demonstrated experience leading trainers or managing training delivery.
• Candidates currently based in Chennai will be preferred/prioritised. The role requires working from the Chennai office.
• Hands-on experience with Learning Management Systems (LMS) or equivalent tools for training administration, learner progress tracking, assessments, and reporting. Experience in Microsoft Office and spreadsheet tools; exposure to Google Workspace, JIRA, Looker Studio, and Power BI is beneficial.
• Must be flexible to work US shifts, night shifts, and rotational shifts based on business requirements.
• Experience managing large-scale programs, transitions or ramp-ups with multiple stakeholders, and adapting to changing business priorities and operational requirements. 
• Strong goal orientation, work ethic, personal accountability, and the ability to work independently with minimal supervision.
• Experience leading, coordinating, or overseeing a team, with the ability to delegate responsibilities, coach team members, and ensure accountability for deliverables.
• Strong understanding of employee onboarding, training coordination, assessments, competency validation, and performance improvement processes.
• Strong analytical skills and the ability to interpret productivity and quality reports, identify performance gaps, and recommend corrective actions.
• Excellent planning, organisational, and time-management skills, with the ability to manage multiple priorities and meet deadlines.