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North Carolina Eye Care

Full-service optometry and optical retail network

Assistant Office Manager

Clinical Support & Patient AdministrationPosted on Nov 10
Full-timeCharlotte, NC, USANo salary listedIn-person

About the Job

Requirements

  • At least one year in a position interacting with customers or patients, or an equivalent combination of education and experience.
  • A favorable background-check result as required by the state.
  • Proof of identity and the right to work in the United States.
  • A high school diploma or GED.
  • Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
  • Ability to walk frequently; sit and stand regularly; bend, stoop, and reach; and lift, carry, push, and pull items up to 25 pounds.
  • Strong fine motor skills and full use of hands for grasping, writing or typing, and using technology.
  • Visual and auditory acuity, including color, depth, peripheral vision, and the ability to adjust focus.
  • Ability to drive or climb occasionally, as needed.

Responsibilities

  • Execute the Total Patient Experience (TPE).
  • Develop and maintain a good working relationship with the doctor or doctors associated with the office location.
  • Enforce corporate policies and procedures.
  • Motivate team members by remaining positive and communicating changes or news supportively and constructively.
  • Assist with day-to-day office operations, including monitoring and assisting with office flow, supply inventory, and team-member training.
  • Assist in leading the office by guiding the team toward success through focused support and coaching as directed by the Office Manager.
  • Handle team-member and patient questions in the absence of the Office Manager.

Desired Qualifications

  • Previous medical office experience.
  • Previous leadership experience.
  • ABO certification.
  • NCLE certification.

About the Company

North Carolina Eye Care

Full-service optometry and optical retail network

Eyecarecenter operates a network of full-service optometry clinics in North Carolina, delivering medical eye care and a wide optical retail selection. Patients receive comprehensive eye exams, contact lens exams, and diabetic eye care, with diagnosis and management of conditions like glaucoma, cataracts, and macular degeneration, plus options like virtual frame try-ons and advanced lenses. The business earns revenue from medical services on a fee-for-service basis and from selling eyewear, while accepting multiple vision plans across a broad network. As part of EyeCare Partners, it leverages a regional and national network of locations to offer integrated care and a wide range of designer frames, aiming to provide accessible, high-quality eye care and eyewear to families across North Carolina.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Cary, NC
Founded
1954

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