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PDS Health

Integrated healthcare support company

Healthcare Coordinator

Full-TimeDeadline 10/1/27
$19 - $26.75/hr
Entry
Las Vegas, NV, USA
In PersonTravel may be required between offices.
Medical, Clinical & VeterinaryClinical Support & Patient Administration

About the job

Requirements
  • A high school diploma or general education degree (GED) is required.
  • Travel between offices may be required.
  • Knowledge of office practices, technology applications, and patient insurance is required.
  • The ability to work independently and as part of a team is required.
  • The ability to multitask without compromising work quality is required.
  • Excellent interpersonal, oral, and written communication skills are required.
  • The ability to handle and maintain the confidentiality of patient records is required.
  • The ability to stay organized and detail-oriented in a fast-paced environment is required.
Responsibilities
  • Partner with supported dentists to obtain patients’ financial commitment to begin the diagnosed course of treatment.
  • Understand and use available financial options to support treatment acceptance, educate patients on treatment choices, address common objections, and help keep dentists’ schedules productive.
  • Support patients in a consultative and educational manner while providing a positive patient experience.
  • Model company culture, values, standards, and operational practices based on the We Believe Behavioral Framework.
  • Gain patients’ financial commitment to begin the dentistry diagnosed by the dentist.
  • Become proficient in the PDS system and tools to help patients make decisions that suit their wants and needs.
  • Complete the Healthcare Coordinator handoff in partnership with each clinician for every exam patient.
  • Serve as a subject matter expert on available financial options so patients can choose treatment within their budgets.
  • Professionally address common objections to starting treatment.
  • Obtain necessary insurance pre-authorizations before treatment for patients who require them.
  • Ensure the office follows the Comprehensive Care Model, including referrals outside the office.
  • Participate in daily morning huddles, monthly team meetings, and other required meetings.
  • Understand business imperatives and how the role affects metrics and results.
  • Make decisions consistent with the PDS Brand framework and steward the PDS Brand.
  • Learn about the Mouth Body Connection and support clinical excellence through comprehensive patient care.
  • Maintain a professional appearance and demeanor in accordance with company policies, and interact professionally and respectfully.
  • Comply with company policies and state, federal, and other regulatory requirements.
  • Perform other duties and responsibilities as assigned.
Desired Qualifications
  • Prior coursework or on-the-job training in dentistry, insurance, or business is preferred.

About the company

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PDS Health

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PDS Health is a healthcare support organization serving dental and medical practices. The company provides business, technology, clinical, administrative, and operational services that help affiliated practices deliver integrated care. It serves patients, clinicians, practice owners, healthcare teams, and communities across its supported network. Its operating model centers on locally led practices connected through shared technology, revenue-cycle, supply-chain, talent, and administrative services. Teams work across clinical care, practice operations, technology, billing, procurement, recruiting, training, and patient support. Teams support coordinated daily delivery.

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