C

Commonwealth of Massachusetts

State government provides public services

Victim Witness Advocate

Case Management & AdvocacyConfirmed live in the last 24 hours
Full-timeBarnstable, MA, USANo salary listed

About the Job

Requirements

  • Ability to handle sensitive and confidential information with discretion.
  • Technical proficiency in software, email, and other systems.
  • Ability to troubleshoot issues quickly and solve problems independently.
  • Attention to detail to ensure accuracy in data entry, documents, and scheduling.
  • Ability to adapt flexibly to changing priorities and new situations.

Responsibilities

  • Coordinate with Assistant District Attorneys, investigators, support service providers, and criminal justice system personnel to ensure that victims receive the rights established in the Victim Bill of Rights.
  • Respond to victim and witness inquiries, assess needs, and determine necessary support resources.
  • Provide referrals to state and community agencies, including support services, crisis intervention, and community resources.
  • Distribute information on investigation and prosecution updates, schedule changes, and substantive case information to victims and witnesses.
  • Provide emotional support and information about the criminal court process during criminal prosecutions and provide consistent updates to families.
  • Provide written and verbal notifications to victims and witnesses regarding arrests, arraignments, pre-trial conferences, motions, hearings, grand jury appearances, trials, defaults, dispositions, restitution hearings, sentencing, and appellate proceedings.
  • Provide in-court support during hearings and trials, explaining the court process and victims' and witnesses' rights to victims, witnesses, and family members.
  • Maintain an assigned caseload.
  • Build and maintain relationships with community agencies and resources that support victims.

Desired Qualifications

  • Prior related experience.
  • At least three years of related experience.
  • Understanding of crisis intervention, case management, and safety planning.
  • Bachelor's Degree in victim services, criminal justice system, or a related social service field.
  • Professional interpersonal and workplace communication skills, including active listening and clear verbal and written communication.
  • Time management skills, including file management, prioritizing tasks, and meeting deadlines.
  • Proficiency in Microsoft Office.

About the Company

Commonwealth of Massachusetts

State government provides public services

The Commonwealth of Massachusetts runs state government operations to deliver public services and enforce laws for residents and communities. It provides programs and services through agencies and online portals, and residents interact by applying for benefits, renewing licenses, paying fees, or accessing records. Unlike private companies, it is funded by public funds and guided by policy, accountability, and transparency to serve all residents rather than shareholders. Its goal is to improve people’s lives by implementing legislative actions and delivering reliable, efficient public services.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Boston, MA
Founded
1788

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