UAS Operations Specialist

About Cyberhawk
Founded in 2008, Cyberhawk™ is the first company in the world to use drones to inspect industrial assets. Cyberhawk’s world-class pilots and inspection engineers complete hundreds of thousands of UAS inspections per year, for 300+ customers across 40 countries.
 
Today, the Cyberhawk team continues to lead the way in close visual inspections of critical assets, including electrical grids, power generation sites, oil and gas structures and capital-intensive industrial construction projects – while always putting safety at the forefront of our operational excellence.
 
Using Cyberhawk’s intuitive, cloud-based visualization software platform, iHawk™, we consolidate diverse sources of inspection data to provide a single source of truth for assets at any scale and translate these findings into actions. We are experts at finding defects in critical energy infrastructure which can impact the environment and the communities our customers serve, and we deliver solutions which are critical to our customers’ ability to document capital intensive industrial sites.
 
Cyberhawk is changing the way our industry has operated for 75 years by empowering our customers to harness the full power of their data and visual assets, both integrating into workflows, and sharing this information across their enterprises. This leads to better decisions, faster, saving our customers hundreds of millions of dollars in the process. 

Position Summary 

We are seeking a versatile and technically capable UAS Operations Specialist to support a broad range of commercial drone operations. Based full-time in our Golden, Colorado office, this individual will serve as a flexible operational resource, executing diverse flight missions and supporting project delivery across multiple business lines. 

Responsibilities will include infrastructure inspections, LiDAR data collection, aerial surveying and mapping, autonomous Drone-in-a-Box (DiAB) operations, and other specialized UAS missions as required. The position requires an adaptable, hands-on professional who can work across different aircraft platforms, sensors, software applications, and operational environments. 

The ideal candidate is a proactive problem solver who can quickly learn new operational workflows, independently execute assigned missions, and shift between project requirements based on business priorities. The role also provides opportunities to develop proficiency in our iHawk software platform to support inspection and data delivery workflows. 

Key Responsibilities 

UAS Flight Operations 

• Plan, coordinate, and execute commercial UAS missions across a variety of applications, including infrastructure inspections, LiDAR, surveying, mapping, and specialized data collection. 
• Operate multiple UAS platforms, sensors, and payload configurations in accordance with project requirements. 
• Execute and monitor autonomous Drone-in-a-Box (DiAB) operations, including routine system setup, mission execution, and operational troubleshooting. 
• Conduct flight planning, airspace assessments, risk assessments, and pre- and post-flight activities. 
• Deploy to project sites as needed to support client commitments and operational requirements. 
• Maintain compliance with FAA regulations, company procedures, and client-specific operational requirements. 

Operational & Technical Support 

• Support day-to-day operational readiness of aircraft, sensors, batteries, and associated equipment. 
• Perform routine equipment inspections, preventative maintenance, configuration, and troubleshooting within established procedures. 
• Manage collected data, including transfer, organization, validation, and coordination with Technical Delivery teams. 
• Collaborate with Planning, Equipment, Aviation & Safety, and Project Management teams to ensure efficient execution of assigned work. 
• Support a variety of operational assignments based on project demand, resource availability, and business priorities. 
• Maintain accurate flight logs, equipment records, and operational documentation. 

Software & Data Workflows 

• Develop proficiency in the company's iHawk software platform and associated inspection and data management workflows. 
• Support data review, visualization, and inspection-related activities within iHawk as trained and assigned. 
• Assist with client-facing software demonstrations or operational support activities as appropriate. 
• Ensure flight data is collected, organized, and delivered in accordance with established technical specifications and workflows. 

Safety & Operational Excellence 

• Execute all activities in accordance with company Safety Management System (SMS) requirements and applicable aviation regulations. 
• Identify, document, and communicate operational risks, equipment issues, and project constraints. 
• Maintain consistent standards of safety, data quality, and operational efficiency. 
• Contribute practical feedback to improve established operational procedures and field execution practices. 

Required Qualifications 

• Current FAA Part 107 Remote Pilot Certificate. 
• Experience conducting commercial UAS operations. 
• Experience operating commercial drone platforms and mission planning applications. 
• Strong understanding of UAS flight planning, airspace regulations, and operational risk management. 
• Strong technical aptitude and ability to quickly learn new aircraft, sensors, and software applications. 
• Demonstrated ability to independently execute assignments and manage changing operational priorities. 
• Strong troubleshooting, problem-solving, and organizational skills. 
• Effective communication and cross-functional collaboration skills. 
• Ability to work full-time from the Golden, Colorado office and travel as operationally required. 
• Valid driver's license. 

Preferred Qualifications 

• Experience with autonomous UAS operations or Drone-in-a-Box systems. 
• Experience with LiDAR data collection, photogrammetry, aerial surveying, or mapping. 
• Experience conducting utility, energy, or industrial infrastructure inspections. 
• Familiarity with DJI Enterprise, Skydio, Freefly, or comparable commercial UAS platforms. 
• Experience with GIS and mission planning software, including QGIS, Drone Harmony, or similar applications. 
• Experience with specialized payloads, including thermal, high-resolution optical, and LiDAR sensors. 
• Familiarity with inspection management platforms, geospatial data workflows, or cloud-based software. 
• Experience supporting multiple project types or operational disciplines. 

Key Competencies 

• Operational Versatility: Ability to execute a broad range of UAS missions and adapt to different project requirements. 
• Technical Proficiency: Strong understanding of UAS equipment, sensors, and associated operational workflows. 
• Adaptability: Willingness and ability to shift between assignments and learn new operational capabilities. 
• Accountability: Takes ownership of assigned work, communicates proactively, and delivers reliable results. 
• Collaboration: Works effectively across operational functions and supports shared business objectives. 
• Safety & Quality: Maintains high standards of regulatory compliance, operational safety, and data quality

Company US Benefits:

Employee medical, dental and vision insurance paid for 100% by the company 
Basic life insurance, short-term disability and long-term disability covered 100% by the company 
Other voluntary health benefits – hospital, accident, critical illness and voluntary life insurance 
Paid company holidays, PTO and Sick time 
401k with a 5% company match 
Discretionary Annual PerformanceBonus 
Hybrid working 
Access to LinkedIn Learning for your development 
Monthly adventure draw  
Employee Referral Program 

Cyberhawk, Inc. is an Equal Opportunity Employer that values equality, diversity, and an inclusive work environment.