Dayton Children's Hospital

Comprehensive pediatric hospital providing specialized care

Access Specialist 1

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours

Full-timeDayton, OH, USANo salary listed

About the Job

Requirements

A high school diploma or GED is required.
Customer-service experience in a front-desk or patient-facing role is required.
Healthcare experience is preferred.

Responsibilities

Provide customer-service coverage for patient services and support successful financial outcomes.
Schedule appointments, register patients, transcribe orders, verify insurance, cover telephones, enter data, file protected health information, process patient referrals, and collect payments as needed.
Maintain patient relations, customer satisfaction, and the hospital's financial solvency.
Work 38 hours per week across two 9-hour shifts and two 10-hour shifts, including every third weekend.
Float to Main ED, South ED, and Huber Heights location.

Facility:

Mathile Center for Mental Health and Wellness

Department:

Patient Access - Emergency Department

Schedule:

Full time

Hours:

Job Details:

Patient Access Representatives provide customer-service coverage and assume the responsibility for successful financial outcomes of all patient services. Under the general supervision of the Patient Access Manager, this position performs imperative duties, which may include, but not limited to appointment scheduling, registration, transcribing orders, insurance verification, telephone coverage, data entry, filing protected health information (PHI), patient referrals, and payment collection, while maintaining patient relations, customer satisfaction, and Dayton Children’s Hospital financial solvency.

Department Specific Job Details:

Shift
- 38 hours per week
- (2) 9-hour shifts (7:30am-5pm) and (2) 10-hour shifts (7:45am-6:15pm)
- Every 3rd weekend
- Will float to Main ED, South ED and Huber Heights location

Education

High school diploma or GED required

Experience

Customer service (front desk/patient facing)
Healthcare (preferred)

About the Company

Dayton Children's Hospital

Comprehensive pediatric hospital providing specialized care

Dayton Children’s Hospital delivers comprehensive pediatric health care to children and their families as the region’s only facility dedicated to pediatric care. Care is provided by a coordinated team of pediatricians, subspecialists, and clinical staff in a child-friendly environment, and the hospital functions as a regional referral center affiliated with Wright State University School of Medicine and accredited by the Joint Commission. It stands apart by being the only pediatric-focused center in an expansive 20-county area, combining clinical care with academic partnership and credentialed pediatric specialists across more than 35 areas. Its goal is to ensure the highest quality pediatric care, emphasizing safety, family information needs, and access to specialized services across a broad regional footprint.

Company size: 1,001-5,000
Company stage: Grant
Total funding: $70K
Headquarters: Dayton, OH
Founded: Not listed

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