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The North Face

Designs outdoor apparel and gear

Seasonal Sales Associate

Retail SalesConfirmed live in the last 24 hours
Part-timeGrand Rapids, MI, USA$14.73 - $19.80 /hrIn-person

About the Job

Requirements

  • The role requires 0–1 year of relevant experience.
  • Candidates must be able to genuinely and comfortably engage with a diverse group of customers.
  • Candidates must have strong verbal and written communication skills.
  • Candidates must be able to work collaboratively as part of a team and adapt to changing business needs.
  • Candidates must be willing to learn and share product and brand knowledge.
  • Candidates must have attention to detail and strong organizational skills.
  • Candidates must be proficient with computers, including basic retail systems and applications.
  • Candidates must be able to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation.

Responsibilities

  • Deliver personalized customer engagement through genuine interactions.
  • Build sales by maintaining a consumer-centric mindset and modeling selling behaviors.
  • Share relevant product, brand, and community knowledge to enhance the customer experience.
  • Achieve individual and team sales goals by using available resources and tools.
  • Assist with visual merchandising, product replenishment, and maintaining brand presentation standards.
  • Perform cashier duties and support loss prevention initiatives as needed.
  • Maintain a clean, organized, and customer-ready store environment.
  • Follow company policies, procedures, and safety standards.
  • Model inclusive behavior that respects diverse backgrounds and experiences.

Desired Qualifications

  • A high school diploma or equivalent is preferred.
  • Customer service experience is preferred; retail experience is a plus.

About the Company

The North Face

Designs outdoor apparel and gear

The North Face provides outdoor clothing, equipment, and footwear for adventure enthusiasts and athletes. It offers jackets, backpacks, tents, sleeping bags, and various footwear designed for durability and performance across casual hikes to professional expeditions. Its products work by using materials and designs that protect against cold, wet, and rugged conditions, with features like insulating layers, weatherproof shells, load-bearing packs, and rugged tents for different terrain. The company differentiates itself through its strong emphasis on sustainability (including a Renewed program for refurbished clothing), a direct-to-consumer model (online, company stores, and authorized dealers), and active sponsorships and community initiatives that support outdoor athletes and enthusiasts. The North Face aims to help people explore outdoors safely and responsibly by offering reliable gear and services while advancing sustainability in its operations and products.

Company size
5,001-10,000
Company stage
Series C
Total funding
$28M
Headquarters
Denver, CO
Founded
1999

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