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The Salvation Army

Christian social services nonprofit

Relief Residential Counsellor

Part-TimeUpdated on 10/23/2026Deadline 10/28/26
$24.47 - $36.71
Junior
Associate's
Hamilton, ON, Canada
In PersonWork is in service users’ homes, the office, or other assigned community settings; locations may vary within the Lawson Ministries community.
Social & Community ServicesResidential & Direct Support

About the job

Requirements
  • Completion of a formal post-secondary/college program of two academic years: Developmental Social Worker Diploma or equivalent in a Human Services field.
  • Current First Aid and Cardiopulmonary Resuscitation with Defibrillation training is required, or willingness to obtain it upon hiring.
  • Current Non Violent Physical Crisis Intervention Certification is required, or willingness to obtain it upon hiring.
  • Provide an original Criminal Records Check with vulnerable sector screening secured through the Canadian Police Information Centre or a local police detachment; a satisfactory criminal background check is required.
  • Must have a valid Ontario Class G or G2 Driver’s License and a current Driver’s Abstract.
  • A minimum of one year of experience working with adults with developmental disabilities and vulnerable populations.
  • Strong oral and written communication skills.
  • Ability to lift up to 20 lbs.
  • Attention to detail and problem-solving skills.
  • Strong sense of integrity and confidentiality with professional ethics and flexibility.
  • Ability and willingness to develop an understanding of and support for The Salvation Army’s mission and purpose in Canada and its implications for position responsibilities.
Responsibilities
  • Plan and implement individualized, goal-centered programs for adults with developmental disabilities within Lawson Ministries programs.
  • Promote greater independence and strive toward the highest quality of living possible.
  • Promote an environment and programming that is supportive and nurturing.
  • Ensure service users’ physical needs—food, clothing, and shelter—are met, including cleaning the home, participating in and coordinating meal preparation, and providing personal-needs care as required.
  • Assist service users in meeting their emotional and psychological needs.
  • Participate in planning, implementing, and evaluating person-directed treatment and rehabilitation plans with service users, team members, other staff, and professionals.
  • Maintain working knowledge of the application and maintenance of person-directed plans and Salvation Army policies and procedures for each person in the assigned program.
  • Support efforts to meet service users’ spiritual needs through demonstrated interest and participation in programming activities where necessary.
  • Work cooperatively with residential and, when necessary, day-program team members to provide coordinated and consistent approaches to service users.
  • Develop strong therapeutic relationships with service users and their families.
  • Accurately record daily logs, shift reports, incident reports, and related information using AIMS software.
  • Administer and document medication and order medication; medication dispensing training is required for this responsibility.
  • Maintain the general upkeep, cleanliness, and maintenance of the residence and main office.
  • Assist with service user emergencies that arise during the shift.
  • Transport service users to and from specific destinations as required.
  • Apply an understanding of the psychological and social dynamics of working with people who have a developmental diagnosis and behavioral needs.
  • Perform other duties as assigned by Program Supervisors, Program Directors, or the Executive Director.
Desired Qualifications
  • Medication administration training and experience are an asset.
  • Lift and transfer training and experience are an asset.
  • Alternative combinations of education and experience may be considered.

About the company

The Salvation Army is an international Christian nonprofit delivering social services through regional territories. The organization provides emergency assistance, shelters, rehabilitation, youth programs, disaster response, community services, worship, and thrift retail. It serves individuals and families in need, donors, volunteers, congregations, and communities across its service territories. Its operating model centers on locally delivered programs supported by territorial leadership, fundraising, retail operations, logistics, facilities, and administration. Teams work across social services, counseling, retail, logistics, fundraising, ministry, facilities, finance, and community programs. Teams support coordinated daily delivery.

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