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DH Pace

Distributes door systems and services nationwide

General Manager - Construction & Building Materials Industry

Full-TimeUpdated on 10/23/2026
$93k - $148.7k+ Annual performance bonus
Expert
Bachelor's
Columbus, OH, USA
In Person
Business & Strategy

About the job

Requirements
  • At least five years of experience managing personnel, projects, sales and customer-service expectations, operational revenues, expenses, and reporting in a leadership position.
  • A bachelor's degree is preferred.
  • Willingness and availability to train in St. Louis, Missouri; Bloomington, Illinois; Kansas City; and/or another Kansas City satellite market up to three times during the first six months of employment, for one week per trip.
  • Proficiency with Windows-based programs and ERP/CRM systems, and good understanding and use of Excel.
  • Ability to analyze operational data, processes, procedures, financial results, survey feedback, and other metrics; determine cause-and-effect relationships; isolate key information; and discern the impact of process or procedural changes.
  • Ability to work with technical applications and mechanical systems.
  • A good driving record and valid driver's license.
  • Successful completion of references, employment verifications, background check, and drug screen before hire.
Responsibilities
  • Achieve financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions, with full P&L responsibility.
  • Recommend and implement operational and sales process improvements to increase customer satisfaction while meeting or exceeding annual financial budget and forecast goals for profit margins and return on sales.
  • Consult with personnel on operations and process improvement, provide operational assistance and guidance, and mentor employees' careers.
  • Assist with employee and job scheduling, technical and mechanical troubleshooting, and problem resolution.
  • Conduct regular audits and ensure staff complete required daily tasks using company best practices, policies, and procedures.
  • Use daily, weekly, and monthly division financial reports and metrics to manage daily operations.
  • Hire, train, and develop employees; improve individual performance through daily coaching, monthly P&L and scorecard reviews, and yearly performance reviews.
  • Lead meetings, set performance expectations, and hold employees accountable.
  • Maintain professional communication with personnel and customers, and resolve personnel matters and escalated customer concerns in a timely manner.
  • Oversee existing customer projects and increase revenue for new construction, aftermarket, and service work across all business lines.
Desired Qualifications
  • Commercial door industry management experience, strong operational experience, and product knowledge are strongly encouraged.
  • Service-provider industry experience, such as HVAC, or experience in another construction or building-materials business selling products to end users that are installed and/or serviced at customer sites, will also be considered.

About the company

DH Pace provides door-related products and services for both new construction and existing facilities, operating under the Overhead Door Ribbon brand in many U.S. markets. It sells, installs, and maintains doors and related systems through divisions such as DH Pace Door Services, Systems Integration, Construction Services, and the DH Pace Facilities Group, with 24/7 emergency and preventive maintenance. The company partners with Overhead Door Corporation as an authorized distributor since 1926 and also offers services under its own DH Pace brands. Its goal is to improve safety, security, convenience, and aesthetics of buildings to benefit the people who use them, while serving customers, employees, shareholders, and communities.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Olathe, Kansas

Founded

1926

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Simplify's Take

What believers are saying

  • DH Pace opened a Raleigh location on February 15, 2025, expanding North Carolina coverage.
  • It expanded in Florida on January 1, 2025, through Overhead Door Company of Tampa Bay.
  • Revelio counted 2,916 employees in 2026, showing stable staffing during expansion.

What critics are saying

  • The 2023 Eleventh Circuit trademark fight with OGD keeps DH Pace exposed to brand-enforcement costs.
  • BBB logged 16 complaints in three years, signaling recurring customer-service friction at headquarters.
  • If service quality slips, contractors like McCarthy and school districts can switch vendors quickly.

What makes DH Pace unique

  • Since 1926, DH Pace sells, installs, and services doors, docks, and security systems nationwide.
  • DH Pace combines local operating brands like Carolina Industrial Systems and Overhead Door Company.
  • Its government-contract footprint spans 26 Texas contracts across maintenance, construction, equipment, supplies, and technology.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Time Off
  • Paid Holidays
  • Floating Holidays
  • 401(k) Retirement Plan
  • Company paid: Life insurance
  • Short-term Disability
  • Long-term Disability