Full-Time

Technical Success Manager

Growth

Posted on 6/4/2024

CircleCI

CircleCI

201-500 employees

Continuous Integration and Delivery platform

AI & Machine Learning

Compensation Overview

$74k - $85kAnnually

Mid

Remote in USA

Required Skills
Sales
Communications
Zendesk
Salesforce
Marketing
Requirements
  • Technical Acumen
  • Experience in B2B sales, customer success, technical support, or account management
  • Exceptional communication skills
  • Growth-oriented mindset
  • Proficiency in Zendesk, Salesforce, Catalyst, and Mode
  • Track record of surpassing revenue growth and retention targets
  • High emotional intelligence
  • Proficiency in Git and GitHub
Responsibilities
  • Strategic Customer Management
  • Optimization Strategies
  • Collaborative Marketing
  • Value Acceleration
  • Education and Engagement
  • Content Development
  • Cross-functional Collaboration
  • Team led feedback sessions

CircleCI offers a Continuous Integration and Continuous Delivery (CI/CD) platform that prioritizes automation, security, and compliance, supporting integration with various services to accelerate software delivery for engineering teams. The platform emphasizes world-class automation, security, and compliance features to drive productivity and protect businesses, with support for integration with services like AWS, Slack, and Atlassian.

Company Stage

Series F

Total Funding

$319.6M

Headquarters

San Francisco, California

Founded

2011

Growth & Insights
Headcount

6 month growth

-25%

1 year growth

-35%

2 year growth

-46%

Benefits

Working remotely at CircleCI - Whether it’s a peaceful home or a house full of kids, roommates, or pets, your office can be where you need it. CircleCI has been a remote-first company since the beginning. We’ll ensure you stay well-connected with your teammates every day through tools like Zoom, Slack, Confluence, Google Suite, and GitHub. We also provide a home office stipend to help you do your best work.

Health and wellness - Regardless of location, we prioritize the health and wellness of our employees and their families. In addition to unlimited PTO, we offer generous parental leave and benefits that can cover employees and dependents up to 100%. We also offer quarterly wellness days, a free Calm subscription, wellness reimbursement, and Cleo for new parents.

Professional development - At CircleCI, employees have ample opportunity to learn new skills, including project-based learning and presentations from our colleagues. Udemy is available for on-demand learning and we offer an annual stipend for personal development outside of CircleCI. Your continued professional development is important to us because it’s important to you.