U

University Physicians' Association

Practice support for physician groups

Pediatric Medical Assistant

Part-Time
No salary listed
Mid
Cleveland, TN, USA
In Person
Medical, Clinical & VeterinaryClinical Support & Patient Administration

About the job

Requirements
  • Must have critical thinking skills, computer proficiency, and attention to detail.
  • Six months to one year of previous medical experience is required.
Responsibilities
  • Respond to incoming phone calls regarding medical questions and concerns.
  • Assist with patient examination and treatment under a physician’s direction, and relieve medical personnel of administrative, clinical, and clerical work.
  • Review medical records for urgent requests and special needs.
  • Support the office clinic under the nurse manager’s direction, including rooming patients and gathering patient information for chart documentation.
  • Assist with treatment; administer routine diagnostic and laboratory tests, perform phlebotomy and/or give injections, and call medical facilities or departments to schedule patient tests.
  • Provide patient education as instructed.
  • Triage incoming clinical care calls, assess patient concerns, and respond according to clinical care protocols.
  • Document and use the electronic medical record according to HIPAA guidelines.
  • Follow practice policies and procedures for appointment scheduling, insurance verification, telephone interactions, and other job responsibilities.
  • Provide backup support to clinical services as assigned.
Desired Qualifications
  • Prior gastroenterology experience is a plus.
  • Phlebotomy experience is preferred.
  • Bilingual Spanish is preferred.

About the company

U

University Physicians' Association

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University Physicians' Association provides administrative and practice-management support for physicians and clinical groups in Tennessee. Its services help medical practices manage billing, finance, human resources, operations and other non-clinical functions that support patient care. The organization works alongside affiliated physicians and health-system partners rather than replacing the clinicians delivering treatment. UPA’s role is healthcare administration and physician enterprise support, making it distinct from a university, hospital or independent insurance carrier. Service delivery depends on clinical, operational and administrative teams working across its care settings.

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