Bartender

Description

Four Points by Sheraton Tampa Airport Westshore, proudly managed by StepStone Hospitality, is seeking an experienced, energetic, and guest-focused Bartender to join our Food & Beverage team.

We are looking for a hospitality professional who enjoys creating memorable guest experiences, takes pride in delivering exceptional service, and thrives in a fast-paced hotel environment.

The Bartender is responsible for preparing and serving alcoholic and nonalcoholic beverages, maintaining a clean and organized bar, processing guest transactions accurately, and ensuring responsible alcohol service in accordance with Florida regulations, Marriott brand standards, and hotel policies.

The ideal candidate has previous bartending experience in a hotel, restaurant, or high-volume bar environment, possesses strong beverage knowledge, and is comfortable providing both bar and food service.

Essential Duties & Responsibilities

Beverage Preparation & Guest Service

• Greet guests promptly and provide friendly, professional, and attentive service.
• Prepare and serve cocktails, beer, wine, and nonalcoholic beverages according to established recipes and presentation standards.
• Maintain knowledge of beverage menus, specialty cocktails, wine selections, and available food offerings.
• Provide recommendations and answer guest questions regarding beverages and menu selections.
• Take food and beverage orders accurately and enter transactions into the point-of-sale (POS) system.
• Deliver food and beverages promptly while ensuring guest satisfaction.
• Monitor guest needs and respond professionally to requests and concerns.
• Promote menu items, specialty beverages, and additional offerings to enhance the guest experience.
• Maintain a welcoming and professional bar atmosphere.

Bar Operations & Inventory

• Set up and prepare the bar before service, ensuring all necessary supplies, garnishes, glassware, and beverages are available.
• Maintain proper inventory levels of liquor, beer, wine, mixers, and other bar supplies.
• Monitor beverage usage, portion control, and waste.
• Follow established recipes, pouring standards, and beverage cost-control procedures.
• Assist with inventory counts and communicate replenishment needs to Food & Beverage leadership.
• Ensure proper storage, rotation, labeling, and handling of beverages and supplies.
• Maintain bar equipment and report maintenance concerns promptly.
• Complete opening and closing duties, including cleaning, stocking, and securing the bar.

Cash Handling & POS Procedures

• Accurately process guest payments, including cash, credit cards, room charges, and other approved payment methods.
• Maintain accurate guest checks and ensure all food and beverage items are properly entered into the POS system.
• Follow established cash-handling, payment-processing, and tip-reporting procedures.
• Reconcile assigned cash banks and complete required closing reports.
• Ensure all sales transactions are recorded accurately.
• Follow hotel policies regarding discounts, complimentary items, and voids.

Responsible Alcohol Service & Safety

• Verify guest identification and legal drinking age before serving alcoholic beverages.
• Follow all applicable Florida alcohol-service laws and hotel policies.
• Monitor alcohol consumption and recognize signs of intoxication.
• Refuse or discontinue alcohol service when required by law or hotel policy.
• Maintain a clean, safe, and sanitary bar environment.
• Follow established food-safety, sanitation, and workplace-safety procedures.
• Ensure proper handling and storage of glassware, equipment, and supplies.
• Maintain compliance with applicable health and safety regulations.

Teamwork & Hotel Operations

• Work collaboratively with Food & Beverage associates, Culinary, Banquets, and hotel leadership.
• Assist with restaurant food and beverage service when business needs require.
• Support banquet bars, special events, and group functions as assigned.
• Communicate guest requests, service concerns, and operational needs to management.
• Participate in department meetings and required training.
• Maintain Marriott brand standards and StepStone Hospitality service expectations.
• Perform additional duties as assigned by Food & Beverage leadership.

Qualifications

• Previous bartending experience required; hotel or full-service restaurant experience strongly preferred.
• Strong knowledge of beer, wine, spirits, cocktails, and beverage preparation.
• Previous experience with food service and POS systems preferred.
• Excellent guest-service and interpersonal communication skills.
• Ability to multitask and remain organized during busy service periods.
• Strong attention to detail and accuracy when handling payments.
• Ability to work independently while supporting the Food & Beverage team.
• Knowledge of responsible alcohol-service practices.
• Responsible alcohol-service certification preferred, or willingness to complete required training.
• Professional appearance, positive attitude, and dependable attendance.
• Ability to work in a fast-paced hospitality environment.
• Must meet applicable legal age requirements for serving alcoholic beverages.
• Must have flexible availability, including evenings, weekends, holidays, and special events.

Schedule Requirements

This position requires flexibility based on hotel occupancy, restaurant operations, and banquet functions.

Candidates must be available to work:

• Evening shifts
• Weekends
• Holidays
• Banquet functions and special events as scheduled
• Additional shifts based on operational needs

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to lift, carry, push, and pull beverage supplies and bar equipment as required.
• Ability to bend, reach, and perform repetitive movements associated with bartending.
• Ability to perform the essential functions of the position, with or without reasonable accommodation.

Compensation

Hourly Pay + Eligible Tips

Hourly compensation will be based on the approved position rate and applicable wage requirements.

Why Join StepStone Hospitality?

At StepStone Hospitality, we believe exceptional hospitality begins with great people.

As a Bartender at Four Points by Sheraton Tampa Airport Westshore, you will be part of a diverse and collaborative team committed to providing memorable guest experiences.

Our property offers associates:

• Complimentary employee parking
• Discounted associate meals
• Marriott associate hotel room discounts, subject to program eligibility
• StepStone Hospitality hotel room discounts, subject to program eligibility
• Employee referral bonus opportunities
• Associate recognition programs
• Opportunities for professional development and career growth

Located in Tampa's vibrant Westshore district, our hotel is conveniently situated near Tampa International Airport, International Plaza and Bay Street, Raymond James Stadium, restaurants, shopping, and entertainment.

Join our team and bring your passion for hospitality to Four Points by Sheraton Tampa Airport Westshore!

Equal Employment Opportunity

StepStone Hospitality is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and associates without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law.