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Mercier Consultancy Group

Dutch Speaking Partner Support Agent For Booking.com

Customer SupportConfirmed live in the last 24 hours
Full-timeRemote in Greece€18k - €22k

About the Job

Requirements

  • Native or fluent spoken and written Dutch.
  • A valid EU passport is mandatory.
  • Professional proficiency in English to work in an international environment.
  • Availability to relocate to Greece.
  • Strong communication skills and an interest in helping partners succeed in the travel sector.

Responsibilities

  • Provide partner support to Booking.com partners by phone, email, and chat.
  • Assist accommodation partners with technical inquiries about their listings and reservation systems.
  • Maintain partner satisfaction standards.
  • Analyze partner needs and provide guidance to optimize their presence on the platform.
  • Collaborate with international teams to provide service across the Dutch-speaking market.
  • Handle sensitive information and resolve partner disputes diplomatically.
  • Contribute to continuous improvement of support processes.

Desired Qualifications

  • Previous experience in customer support or the travel industry.

About the Company

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